As part of our team, you will take on the following responsibilities:You manage the pan-European performance steering of the Inside Sales channel. You continuously optimize a central performance management system in Power BI and Genesys for all Inside Sales activities to ensure full transparency across all countries.You define and monitor all relevant KPIs (lead handling, contact rates, pipeline conversion, activity levels) within MSD and Genesys.You take end-to-end responsibility for monitoring and optimizing the sales pipeline from lead to customer.You develop and refine lead scoring models, qualification criteria, and routing rules to ensure optimal processing across all Inside Sales teams.You are responsible for all lead, call, and email routing within European sales organizations, ensuring maximum efficiency, customer reachability, and balanced workload distribution.You analyze Inside Sales data to identify trends, inefficiencies, and opportunities.You work closely with Sales Excellence, Marketing, IT (Genesys & Dynamics), and local sales teams to ensure seamless, data-driven sales processes.You participate in the planning, execution, and performance review of pan-European Inside Sales campaigns and initiatives.You ensure system readiness for campaigns (Genesys routing, Dynamics workflows) and establish clear standards for performance measurement.
As part of our team, you will take on the following responsibilities: Acting as the analytical interface to the Channel Manager Field Sales, you deliver data‑driven analyses, performance reports, and decision-ready insights with a clear goal: enabling our European field‑sales teams to operate better, measurably, and transparently based on reliable dataAs part of performance analysis, you assess key field‑sales KPIs such as visits, interaction frequency, segment coverage, pipeline health, and win rates, translating insights into concrete recommendations for the Channel ManagerYou continuously monitor pipeline quality, forecast accuracy, and activity levels across all countries, identifying deviations early before they become issuesYou prepare the analytical foundation for regular performance reviews with the country teams and provide the data behind specific actions and improvement measuresYou maintain and further develop our Power BI dashboards for pipeline tracking, activity monitoring, and potential analyses, including ensuring data quality from Dynamics 365 and local systemsAs an analytical sparring partner, you support the Channel Manager and Country Sales Managers with segment, capacity, and potential analyses What makes you stand out At least 4 years of experience in an analytical role with a strong sales focus, such as Sales Operations, Sales Controlling, or Commercial Excellence, ideally in a B2B environmentAdvanced Power BI skills (DAX, data modeling, Power Query), with not just hands-on experience but a solid understanding of what happens “under the hood”Strong SQL skills and advanced proficiency in ExcelA solid understanding of sales KPIs: what defines a healthy pipeline, why activity / interaction frequency matters, and what forecast accuracy really meansStrong communication skills in both German and English, as both are working languagesIdeally, experience with Dynamics 365 or a comparable CRM, with Snowflake or similar data‑warehouse solutions, within pan‑European organizations, or across the full field‑sales cycle from visit planning through follow‑up We are looking forward to your application and to applicants who enrich our diverse culture!
What makes you stand out You hold a degree in Business Informatics, Data Science, Computer Science, Industrial Engineering, Business Administration, or a comparable field.You bring experience in Revenue Operations, Sales Operations, Sales Analytics, or a similar commercial analytics role.You have a strong understanding of sales processes, pipeline management, forecasting, and revenue metrics, and you can translate them into technical requirements for engineers.You hold a degree in Business Informatics, Data Science, Computer Science, Industrial Engineering, Business Administration, or a comparable field.You are a great stakeholder manager who can talk to sales and engineering alike.You are highly proficient in Power BI and experienced in building dashboards that drive action.You are comfortable working with CRM data and sales systems (e.g.
Controller (m/w/d) – mit Gleitzeitmodell & mobiler Arbeit Ihre Vorteile: Flexible Arbeitszeitgestaltung durch Gleitzeitmodell Möglichkeit zur mobilen Arbeit Betriebliche Altersvorsorge Jährliche Sonderzahlungen Zusätzliche Urlaubstage an Heiligabend, Silvester und Rosenmontag Kostenlose Parkmöglichkeiten auf dem Betriebsgelände Kostenlose E-Lademöglichkeiten vor Ort Zuschuss zu den Energiekosten Zugang zum Corporate Benefits Mitarbeiterportal mit attraktiven Rabatten E-Bike-Leasing-Angebote Bezuschussung der Mittagsmahlzeit Betriebssport-Angebote und psychologische Beratungsleistungen Vielfältige Firmenevents zur Stärkung des Teamgeists Weiterbildungsmöglichkeiten und Entwicklungsperspektiven Ihre Aufgaben: Analyse und Bewertung von Kennzahlen, Umsatzentwicklungen und Deckungsbeiträgen Optimierung operativer Kostenstrukturen Erstellung von Forecasts, Soll-Ist-Vergleichen und Abweichungsanalysen Verantwortung für Monats-, Quartals- und Jahresberichte Unterstützung bei der Budgetplanung und Durchführung von Investitionsrechnungen Entwicklung und Pflege von Controlling-Instrumenten sowie Dashboards Durchführung von Performance-Reviews Enge Zusammenarbeit mit dem Zentral-Controlling und den Vertriebsbereichen Ihr Profil: Abgeschlossenes Studium der Betriebswirtschaftslehre, Wirtschaftsinformatik oder vergleichbare Qualifikation mit Schwerpunkt Controlling oder Finanzen (auch Wirtschaftswissenschaften (m/w/d), Finance Manager (m/w/d) oder Business Analyst (m/w/d) mit entsprechender Erfahrung) Berufserfahrung im Vertriebscontrolling oder in einer vergleichbaren Position Sehr gute analytische Fähigkeiten und ausgeprägtes Zahlenverständnis Sicherer Umgang mit MS Excel und ERP-Systemen Kommunikationsstärke und Teamfähigkeit Hoher Qualitätsanspruch und Bereitschaft zur kontinuierlichen Verbesserung Selbstständige, strukturierte und lösungsorientierte Arbeitsweise kununu Score / BS Cüsters: 4,8 - Weiterempfehlung: 100%: "Durch BS Cüsters zu meinem Traumjob" (Bewerber Kundenservice - September 2021) Bewerben Sie sich jetzt und erfahren Sie mehr über den Kunden und weitere interessante Jobangebote als Controller (m/w/d) in Ratingen und Umgebung!
Eine präzise Arbeitsweise und eine ausgeprägte Eigenverantwortung sind essenziell Sie zeichnen sich durch eine starke Servicebereitschaft und Kundenorientierung sowie eine hohe Teamfähigkeit aus Sie verfügen über verhandlungssichere Englischkenntnisse in Wort und Schrift Ihre Aufgaben: Die Durchführung der Prüfung und Belieferung eingehender Lieferabrufe (insbesondere per EDI) in SAP Sie übernehmen die Koordination und Optimierung von Verladeterminen und Bestellmengen in enger Abstimmung mit den Abteilungen Sales, Logistik und Materialplanung Außerdem ist die eigenständige Bearbeitung von Retouren, sowie Erfassung, Nachverfolgung und abschließende Klärung von Kundenreklamationen Teil Ihres Aufgabenbereiches Sie managen die Betreuung und Überwachung der lieferantenrelevanten Portale und Plattformen Sie sind der Hauptansprechpartner für die Disposition und Bestellung von Ladungsträgern, inklusive der Durchführung von Auswertungen und Inventuren in diesem Bereich Sie sind für die Initiierung, Erstellung und Optimierung von abteilungsübergreifenden Prozessen und Erstellung der zugehörigen Prozessdokumentation zuständig Außerdem werden Sie aktiv an nationalen und EMEA-weiten Projekten mitarbeiten und diese mitgestalten sowie auch Teilverantwortung übernehmen können Die monatliche Erstellung, Analyse und Reporting relevanter KPIs (Key Performance Indicators) zur Vorlage für das Management werden auch durch Sie verantwortet Wir bieten: Ein attraktives Gehalt Ein sympathisches Arbeitsumfeld Home-Office (2 x Woche) Ein abwechslungsreiches Aufgabenspektrum Eine hervorragende Anbindung an öffentliche Verkehrsmittel Mitarbeiterparkplätze Begeistert?
You implement the national sales strategy within the DACH region. You manage and execute national and regional sales and product campaigns. You actively focus on core products such as fuel, e‑mobility, and fleet management systems.
Cloud Solutions Delivery Manager (gn) full-/part-time (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
What makes you stand out You have several years of experience as a Product Owner, (Digital) Product Manager, Business Analyst, or in a comparable role within an eCommerce or platform environment.You have a strong understanding of Agile/Scrum, refinement, sprint planning, prioritization, and stakeholder management, and are experienced in translating complex requirements into clear, testable user stories.You have a strong interest in technical concepts and are able to understand and structure system landscapes, interfaces, and data flows.Ideally, you have experience with Adobe Commerce (Magento) or comparable eCommerce platforms.Experience working with downstream systems such as CRM (e.g.
Manager Process Excellence (gn) Full-time / Part-time (hybrid), fixed-term for 14 months Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
As part of our team, you will take on the following responsibilities: You implement, administer, and monitor IT systems and services within hybrid infrastructures (on‑premises, multi‑cloud, and hybrid cloud environments), including IaaS, PaaS, and SaaS services as well as their integration and Infrastructure as Code, for example using Terraform, with a strong focus on cyber recovery.You analyze and resolve incidents in 2nd- and 3rd-level support, placing particular emphasis on cyber recovery scenarios.You continuously develop existing systems and services to improve performance, reduce costs, and minimize risks, including through the use of automation and AI.You ensure smooth system operations as well as correct and efficient licensing within the scope of lifecycle management.You manage and control external partners and service providers in close coordination with your manager and support market analyses for the selection and evaluation of hardware, software, and IT services.You contribute to the development of concepts and implement these concepts in solutions related to cyber recovery and business continuity.You support the planning, coordination, and execution of IT projects and business sub-projects during the implementation, testing, and rollout phases.You participate in advising business departments on projects and changes to IT services, systems, and applications, particularly with a focus on cyber recovery and continuity management.You create and maintain the necessary documentation for operations and support, especially for cyber recovery processes.You support the continuous analysis of process improvements as well as efficient interface and automation solutions, and evaluate and implement them.