YOUR TASKS •Interaction with PdS Countries teams globally (finances, proactive reporting, escalations, change management, central & local projects and initiatives, service alignment, eWB, … ) •Providing analyses used by Production Services senior management for executive decisions o Critically assess the reliability of data o Focus on reporting management information and data mining o Ensure alignment of process and reporting with various PdS Countries stakeholders o Regular timely materials delivery of PdS Countries initiatives •Identification of issues on currently delivered services and track issues toward resolution •Coordination of Communities of Interest between stakeholders o Work with colleagues to investigate operational requirements and problems, seeking effective solutions through improvements in information systems, data management, processes/procedures, organization and equipment o Ensure consistency of internal activities across European countries and alignment to data center activities o Follow up on agreed action plans and ensure resolution of issues, provide support with appropriate data & tools o Indirectly strongly influence the establishment and successful outcome of internal PdS Countries projects. For small projects may also act as an informal project manager •Manage the PdS Risks, PdS Supplier and PdS Sourcing areas. Managing the communication with stakeholders, Service and Risks owners as well as with auditors and PdS MT YOUR SKILLS •Analytical thinking and strategy •Advanced in English both oral & written •Solid with Excel (Visual Basic as a big advantage), PowerPoint and Global Service Now (GSN) •Interest in data management, control techniques IT know-how •General IT know-how •Developing in Business area knowledge •Knowledge of Incident, Change & Configuration management, ITIL foundations, iShare and MyNet platforms (as an advantage) WE OFFER •Friendly team •Modern offices in Chodov •Huge number of internal job opportunities within the company •Home office possibilities •Permanent contract •CAFETERIA employee benefit program with wide selection of benefits from Edenred •Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch vouchers fully covered by company
You are characterised by your ability to work independently and a high degree of initiative. You take responsibility for measurable results and manage your tasks and your team in a goal-oriented manner. Transformational leadership style: you are open to new technologies, yet manage with clear objectives.