HP Inc. sucht in eine/n Technical Customer Assurance Manager (M-F-D) (m/w/d) (ID-Nummer: 13751238)
As part of our team, you will take on the following responsibilities: You take on disciplinary and functional leadership of the Payment Processing team and continuously develop your team.You actively promote a collaborative, learning-oriented team culture and ensure sustainable skills development.You plan resources, capacities, and skills and ensure the stable and efficient operation of the payment processing platform.You manage the operational payment processing activities, including collaboration with processing service providers and vendors.You are responsible for coordinating internal and external stakeholders of existing systems (e.g.
What makes you stand out You have several years of experience as a Product Owner, (Digital) Product Manager, Business Analyst, or in a comparable role within an eCommerce or platform environment.You have a strong understanding of Agile/Scrum, refinement, sprint planning, prioritization, and stakeholder management, and are experienced in translating complex requirements into clear, testable user stories.You have a strong interest in technical concepts and are able to understand and structure system landscapes, interfaces, and data flows.Ideally, you have experience with Adobe Commerce (Magento) or comparable eCommerce platforms.Experience working with downstream systems such as CRM (e.g.
As part of our team, you will take on the following responsibilities: You take primary responsibility for monitoring our network components as well as for preliminary analyses and the independent handling of change and incident tickets.You introduce new systems and solutions in the network environment and work closely with our Senior Infrastructure Architect.You design, plan, and implement modern Zero Trust–based network infrastructure technologies.You develop and document technical designs for new hardware and software solutions.You evaluate new and alternative technologies and provide well‑founded recommendations to support our corporate objectives.You create admin guides and ensure a structured handover of new or modified solutions to the operations teams.You advise internal IT teams, actively manage knowledge, continuously develop existing services, and coordinate external partners and service providers.You support the onboarding of new colleagues, including apprentices, students, and interns, and enjoy sharing your knowledge.
What makes you stand out You hold a degree in Business Informatics, Data Science, Computer Science, Industrial Engineering, Business Administration, or a comparable field.You bring experience in Revenue Operations, Sales Operations, Sales Analytics, or a similar commercial analytics role.You have a strong understanding of sales processes, pipeline management, forecasting, and revenue metrics, and you can translate them into technical requirements for engineers.You hold a degree in Business Informatics, Data Science, Computer Science, Industrial Engineering, Business Administration, or a comparable field.You are a great stakeholder manager who can talk to sales and engineering alike.You are highly proficient in Power BI and experienced in building dashboards that drive action.You are comfortable working with CRM data and sales systems (e.g.
Manager Business Development & Innovation Toll (gn) fulltime/parttime (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Become part of our diverse, dedicated and unique team! What you can expect You manage national & international digitisation initiatives in the HR area, identify digitisation needs in the HR area and help shape the digital strategy.You optimise the existing applications and digitalisation of HR processes in close cooperation with internal and external partners using the existing HR tech stack (Cornerstone on Demand, Haufe PeopleDoc, MS PowerAutomate, RPAs).Your tasks include the implementation of new cloud-based software solutions and other modules, automation of routine tasks and technical integration of M&A into our system landscape, taking into account local/national requirements.You will support and configure the cloud-based HR systems during operation (incl. authorisation concepts) as well as the interfaces between the systems and help design the master data architecture for digital data collection.You will also work closely with the IT security and data protection departments and be responsible for compliance with current standards.You are the contact person for HR colleagues in the event of problems and are responsible for communicating with stakeholders.
Manager Business Coordination Toll (gn) fulltime/parttime (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
IT Service Manager (gn) Full-time/Part-time (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
What you can expect You take on the functional and disciplinary responsibility for all FTEs in the Sales Data Hub within the federated data setup, including Data Engineers, Data Scientists, Data Governance roles and Product Owners Data.You define, design, develop, and operate cloud‑based data products for the Sales, Marketing, and Customer Service business units.You are responsible for the methodological integration of data assets and data products.You manage the Sales Data Hub operationally and further develop it as a specialized unit for data‑driven solutions in Sales, Marketing, and Customer Service.You are responsible for the further development and ongoing maintenance of all sales‑related models based on feedback and requirements from the sales organization.You lead projects related to planning, expanding, and organizing new and existing products in collaboration with the relevant business units and external partners.You assume technical responsibility for data products developed by or for the Sales, Marketing, and Customer Service areas within the Data Intelligence & Analytics team.You drive the continuous expansion, professionalization, and organizational development of the Sales Data Hub within the existing governance and organizational framework.
Windows Server, Hyper-V, File Services).You have in-depth experience in the administration and hardening of Windows Server systems.You are confident in using Windows PowerShell and apply automation purposefully in operations.You have basic knowledge of regulatory security requirements, such as ISO standards, BSI, or compliance regulations.You have experience in the analysis and resolution of security-related incidents.You work confidently with external service providers and manage them effectively.You are characterized by an analytical, structured, and independent working style.Your strong communication skills and ability to work in a team set you apart.Your very good German and English skills, both written and spoken, complete your profile.
What makes you stand out You have relevant professional experience operating complex, heterogeneous server infrastructures as well as application servers based on Microsoft Windows Server.You have very good knowledge of Microsoft server technologies such as Windows Server, Hyper‑V, Active Directory, Entra ID, Group Policies, and File Services.You are confident in using Windows PowerShell and apply it routinely for administration and automation.You have basic hands-on experience in operating hybrid infrastructures consisting of on‑premises, multi-cloud, and hybrid cloud environments, as well as services such as IaaS, PaaS, and SaaS, including their integration.You bring experience in working with external service providers and partners and are able to manage them in a structured manner.In addition, you work analytically, in a structured and independent way, and maintain an overview even in complex situations.You impress with strong communication skills, the ability to work well in a team, and a high level of responsibility.Fluent German and English skills, both written and spoken, complete your profile.
As part of our team, you will take on the following responsibilities: You are responsible for workforce planning for your assigned area across all relevant planning horizons (VCP, budget and forecast; externally: long‑term planning, budgeting and forecasting) and ensure proactive and efficient resource management.You manage the end‑to‑end monthly, quarterly and annual close processes, including the calculation and posting of personnel provisions, and confidently present the results to external auditors.You perform in‑depth analysis and evaluation of HR KPIs and derive both strategic and operational recommendations for management.You ensure a high level of HR data quality and continuously optimize it as the basis for valid, internationally oriented reporting and meaningful analyses.You take on internal coordination and interface management with international sales organizations and acquired companies, including data preparation and integration into global HR reporting.You are responsible for external coordination with all service providers of sales subsidiaries and acquisitions regarding the provision of HR data, ensuring proper and accurate accounting at all times.As a sparring partner and advisor, you support internal and external stakeholders in all matters related to personnel‑related KPIs within HR controlling.You actively contribute to HR‑related projects, take on sub‑project leadership responsibilities and drive the standardization and further development of the HR KPI system.You support the onboarding and integration of new M&A entities into the group structure (PMI re‑design project).
What makes you stand out You have successfully completed a degree in (business) informatics, industrial engineering, business administration, or a comparable qualification.You already have several years of experience as a manager and extensive experience in managing complex project and program structures in IT development and restructuring.Additionally, you have gained significant experience in stakeholder management.Your profile is rounded off by broad and up-to-date knowledge in cloud and web services, as well as a strong understanding of the connections between business policy and technical development.You are characterized by a very structured way of working, great endurance, and goal-oriented thinking and acting, taking into account the strategic orientation of the company.Furthermore, you have strong strategic thinking and acting, especially regarding the development of the future IT organization as the backbone of business development.You possess excellent analytical thinking skills, pronounced solution orientation, high social competence, reliability and integrity, as well as conflict resolution skills.Your good presentation skills, especially at the management level, combined with above-average negotiation skills, strong motivational ability, and persuasiveness are among your strengths.Your fluent German language skills in both written and spoken form are complemented by fluent English language skills in both written and spoken form.
(Senior) Digital Product Manager (gn) fulltime/ parttime (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
We are currently looking for a skilled Workplace Coordinator (m/f/d) to join our Integrated Facilities Management team in Ratingen. Your tasks: Serve as primary on-site facilities contact and manage all IFM subcontractors across service scope Handle work requests via Corrigo CMMS system and coordinate technical support (HVAC, cleaning, maintenance) Staff reception desk, manage visitor processes, and handle incoming calls and mail distribution Manage vendor relationships, process purchase orders in SAP/JDE, and ensure procurement compliance Coordinate consumables ordering, office moves, parking management, and employee onboarding/offboarding Maintain HS&E compliance, complete required training, and ensure contractor safety requirements Support event coordination, meeting room setup, and manage AV equipment Process asset inventory, equipment handovers, and maintain occupancy planning systems Provide security management support and conduct physical security reporting Support capital projects from initiation through completion and handover to FM team Your profile: Proven experience in facilities management or workplace services operations Strong customer service and stakeholder management skills Proficiency with CMMS systems (Corrigo preferred) and ERP systems (SAP/JDE) Excellent communication skills and professional phone/reception etiquette Detail-oriented with ability to manage multiple tasks in fast-paced environment Knowledge of HS&E regulations and safety compliance requirements Experience with vendor management and procurement processes Proactive, collaborative team player with problem-solving mindset Flexibility to adapt to changing priorities and think outside the box What you can expect from us You’ll join an entrepreneurial, inclusive culture.