Align IT initiatives with business goals, identify improvement opportunities, and lead technology‑driven change. Manage IT service intake, including prioritization and resource planning for direct and matrixed teams. Translate business requirements into actionable IT services, projects, and technical deliverables.
Align IT initiatives with business goals, identify improvement opportunities, and lead technology‑driven change. Manage IT service intake, including prioritization and resource planning for direct and matrixed teams. Translate business requirements into actionable IT services, projects, and technical deliverables.
WHAT YOU WILL DO Interactions primarily involve presenting to or influencing business representatives or vendors Interact primarily in issues related to specific phases of work or technical issues Participate in project meetings to argue for the test relevancy Specify logical and physical test cases, starting scenarios and test scripts Set up and maintain test environments Evaluate automation potential and define setup for automation and analyze the requirement complexity and estimate the test effort Conduct test analysis and design Execute manual and automated test cases (dynamic testing) and check and assess test results and manage defects Provide expert advice, training and technical assistance Contribute to employees’ professional development WHAT YOU SHOULD HAVE 5-8 years of experience including 3+ years of testing with emphasis on analysis and problem solving skills Experience in software development, service management Experience in test script development Strong in testing (test analysis & design, test execution, defect management process) and test management Strong in VB/Java scripting development (for test automation) Good knowledge of automation framework design Strong conceptual thinking and sense of responsibility Solid in business communications and business focus (service, relationship and quality) Solid business communications knowledge State-of-the-art knowledge of test related technologies, processes, and practices WHAT IS THE PLUS POINT(S) Strong technical skill of Vb scripting or Java programming Good understanding of test automation framework and/or open source tool set Hands on web services / API testing also integration with Jenkins, GitHub and any ALM tool WHAT YOU WILL GET FROM US Great Team of IT Professionals with Global Working Exposure Meal Card and Flexible Benefits – Customized According to Individual Needs On-Going Professional and Technical Training and Certifications A Multicultural Environment in Modern Offices Choose Any Day for Your Vacation From Earned Public Holiday (Saturday and Ad Hoc) Smart Casual Everyday Global Internal Job Opportunities Available Within DPDHL Unlimited Outpatient Medical Home Office Possibilities Sounds good?
YOUR TASKS: Working together as part of the Service KAM Team, reporting to Director Global Service KAM, the Customer Account Manager is responsible for developing and implementing service strategies, managing customer relationships, and identifying new business opportunities You would work closely transversally with all service areas, operation, sales, legal and Technical Departments to develop various strategies Your role would be to drive sales growth, ensure customer satisfaction, and promote the company's services and win-win claim settlements to the assigned clients High level point of contact for clients, providing coordinated communication (one voice), access to the company’s products and services Manage and develop relationships with clients to understand their business, risks, and opportunities, and build a personal rapport with client contacts in order to be seen as a trusted advisor Define strategy for assigned accounts (constant process) Review client financials and regularly meets with senior executives to understand their longer-term strategies.
You need to ensure the software applications environment is well developed and maintained with high quality. As a Service Owner and Recovery Manager, you will need to ensure all agreed targets and Service Level Agreements are met and emergency incidents are managed and resolved within the agreed target resolution times.
You will also define architecture requirements and create viable specifications of the processes and systems. You are required to manage architecture-related communication inside IT Services and outside DP DHL. You will design and develop integrated solutions that meet current and future business needs.
Your Profile BSc/MSC/Ph.D Degree in Mathematics, Computer Science, Information Technology, Physics or Engineering.At least 5 years experience in the field of data analytics, data mining.Technical expert in the field of data analytics, data mining.Proficient in Python and SQL languages.Experienced with statistical modelling and data mining techniques.Strong problem-solving skills with ability to multi-task and manage multiple projects simultaneously. Your Benefits SCHOTT’s openness to promote your further development is just as great as our additional benefits.
Gerne auch wenn Sie sich unsicher sind, ob Sie alle Anforderungen erfüllen - wir stimmen die für Sie passende Aufgabenverteilung gemeinsam ab. Ihr Ansprechpartner: Adrian Bazzini HR Manager Tel: +49 (0)89 641 808 - 0
Key Responsibilities Develop study-specific action plans with research sites to accelerate recruitment and support procedural training.Educate healthcare professionals and their staff on study protocols related to clinical trials.Partner with referral networks to identify potential trial participants.Maintain and analyze customer records to tailor strategies for pre-screening, screening, and enrollment.Complete internal reporting and organize group events to optimize program delivery.Address and manage objections effectively.Stay current with technical knowledge in relevant therapeutic areas. Qualifications Registered Nurse, other healthcare professional, or Clinical Research Associate (CRA) required.High flexibility to travel (including internationally if needed).Bachelor’s degree (BA/BS) in Health Sciences or related field, or equivalent qualifications.Located in Germany with fluency in German and English languages.1–2 years of relevant direct experience in working with research sites.Clinical competence in the therapeutic area.Excellent interpersonal and communication skills.Strong written and verbal communication skills.Ability to work independently and coordinate across multiple functions.Solutions-oriented approach and positive attitude.Strong customer service orientation and collaborative mindset.Demonstrates empathy and cultural awareness.Upholds the values of IQVIA and the CTE group.
Joining the team provides the opportunity to work with one single client and to manage clinical research projects in different therapeutic areas. We currently offer the exciting opportunity to join the team as Local Trial Manager (m/w/d) in full-time and work home-based throughout Germany.
In addition, you will be expected to work closely with line managers to organise team activities and develop the team resources. As a Service Owner and Recovery Manager, you will need to ensure all agreed targets and Service Level Agreements are met and emergency incidents are managed and resolved within the agreed target resolution times.
You will provide consultation, guidance and technical expertise with respect to leading-edge technologies.You will drive solutions of complex migrations & integration opportunities and transition programs.In addition, you will be expected to work closely with line managers to organise team activities and develop the team resources. As a Service Owner and Recovery Manager, you will need to ensure all agreed targets and Service Level Agreements are met and emergency incidents are managed and resolved within the agreed target resolution times.
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Register with us and reap the benefits of interesting job offers that match your skills and experience. Project Supervision: Manage all on-site construction activities to ensure multi projects are executed according to the design, schedule, and quality standards Team Coordination: Lead and coordinate site teams (handymen), including subcontractors, and suppliers to maintain workflow and productivity Health & Safety: Enforce health and safety regulations, ensuring a safe working environment for all site personnel, particularly in accordance with Cell Production room specifications Problem Solving: Identify potential issues or delays and implement solutions to mitigate risks or setbacks - and escalate topics to Construction Manager, when needed Bachelor's degree or equivalent in Construction Management, Civil Engineering, or a related field (preferred) Proven experience as a Site Manager or in a similar role within the construction industry Proficiency in English written and verbal communication is a must - German or Polish is advantageous Strong decision-making skills and get-things-done attitude Proficiency in construction management software and tools (Navisworks, Bluebeam, MS-Office) Pleasant working atmosphere Varied tasks in a renowned company Ihr Kontakt Ansprechpartner Marie Scholl Referenznummer 856580/1 Kontakt aufnehmen E-Mail: marie.scholl@hays.de Anstellungsart Freiberuflich für ein Projekt
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We are looking for a new colleague – Manager of the Shift Team within our Server Services Operations Department at DHL IT Services. You will be responsible for global 1st level IT operations support globally.
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