Develop, maintain and implement the department budget, ensuring cost effective solutions for repairs and upgrade. Manage infrastructure maintenance contracts (negotiation, execution and termination). Manage relationships with external vendors and contractors, ensuring quality service delivery and compliance with contractual terms.
Work Setup: 100% remote.Travel required ~50% of the time, often overnight/multi-day.Scope of the RoleGeographic Scope: Domestic; Northeast Region of the USInteraction: Internal teams and external clientsInfluencing Factors: Market conditions, customer needs, technical requirementsFinancial Impact: Directly responsible for annual service revenue; manages % of regional service targetsService Reach: Supports multiple functions/customersDirect Reports: None
You will also manage a team of technicians and engineers to deliver exceptional service to clients and ensure adherence to best practices and industry standards.