Manager-Jobangebote für Customer Service Specialist

Specialist Customer Service (m/w/d) Ratingen

Eine präzise Arbeitsweise und eine ausgeprägte Eigenverantwortung sind essenziell  Sie zeichnen sich durch eine starke Servicebereitschaft und Kundenorientierung sowie eine hohe Teamfähigkeit aus   Sie verfügen über verhandlungssichere Englischkenntnisse in Wort und Schrift     Ihre Aufgaben:   Die Durchführung der Prüfung und Belieferung eingehender Lieferabrufe (insbesondere per EDI) in SAP  Sie übernehmen die Koordination und Optimierung von Verladeterminen und Bestellmengen in enger Abstimmung mit den Abteilungen Sales, Logistik und Materialplanung Außerdem ist die eigenständige Bearbeitung von Retouren, sowie Erfassung, Nachverfolgung und abschließende Klärung von Kundenreklamationen Teil Ihres Aufgabenbereiches Sie managen die Betreuung und Überwachung der lieferantenrelevanten Portale und Plattformen  Sie sind der Hauptansprechpartner für die Disposition und Bestellung von Ladungsträgern, inklusive der Durchführung von Auswertungen und Inventuren in diesem Bereich Sie sind für die Initiierung, Erstellung und Optimierung von abteilungsübergreifenden Prozessen und Erstellung der zugehörigen Prozessdokumentation zuständig Außerdem werden Sie aktiv an nationalen und EMEA-weiten Projekten mitarbeiten und diese mitgestalten sowie auch Teilverantwortung übernehmen können Die monatliche Erstellung, Analyse und Reporting relevanter KPIs (Key Performance Indicators) zur Vorlage für das Management werden auch durch Sie verantwortet   Wir bieten:   Ein attraktives Gehalt Ein sympathisches Arbeitsumfeld Home-Office (2 x Woche) Ein abwechslungsreiches Aufgabenspektrum Eine hervorragende Anbindung an öffentliche Verkehrsmittel Mitarbeiterparkplätze   Begeistert?  

Stellenangebot Specialist Customer Service (m/w/d) ansehen

Service Depot Repair Specialist Concord

Support continuous improvement initiatives in repair processes and documentation. Manage inventory of spare parts and tools required for depot repairs. Provide feedback to field service and product teams on recurring issues.

Stellenangebot Service Depot Repair Specialist ansehen

Customer Operations Specialist Key Accounts Bolzano, IT

Tasks & responsibilities Order and clients data entry in the ERP system Contact person for clients and Sales Representatives regarding orders for example availabilities, order state, checking orders Collaboration with the logistic department for deliveries Collaboration with the credit management and Invoicing department and Sales Manager Handling of claims and information requests coming from clients Be the main day to day contact for retailers– before and after sales – taking into account and managing their requests Support the team with expert advice regarding Quintet, B2B service Portal, Navision/ERP, EDI, Block/Optional Orders and Sales Evaluation optimization Support of dealers with product information and explanation Profile 2+ years of experience in a similar position Background in a sales driven company/department is an advantage Excellent German & Italian skills, good English skills Fluent in Italian, German and English (writing and speaking) Proficient use of MS Office (Excel) Workplace: Bolzano, IT If you are interested to work in a challenging, international and dynamic environment then apply now!

Stellenangebot Customer Operations Specialist Key Accounts ansehen

Customer Operations Specialist Key Accounts Bolzano, IT

Tasks & responsibilities Order and clients data entry in the ERP system Contact person for clients and Sales Representatives regarding orders for example availabilities, order state, checking orders Collaboration with the logistic department for deliveries Collaboration with the credit management and Invoicing department and Sales Manager Handling of claims and information requests coming from clients Be the main day to day contact for retailers– before and after sales – taking into account and managing their requests Support the team with expert advice regarding Quintet, B2B service Portal, Navision/ERP, EDI, Block/Optional Orders and Sales Evaluation optimization Support of dealers with product information and explanation   Profile 2+ years of experience in a similar position Background in a sales driven company/department is an advantage Excellent German & Italian skills, good English skills Fluent in Italian, German and English (writing and speaking) Proficient use of MS Office (Excel)   Workplace: Bolzano, IT If you are interested to work in a challenging, international and dynamic environment then apply now!

Stellenangebot Customer Operations Specialist Key Accounts ansehen

Export Customer Service Specialist (huolitsija) / DHL Global Forwarding (Finland) Oy, Vantaa Vantaa, Uusimaa, Finnland

Lähetä hakemuksesi ja ansioluettelosi mahdollisimman pian, viimeistään 23.2.2020 rekrytointikanavamme JobWorldin kautta, www.dhl.fi/ DHL-uralle. Lisätietoja tehtävästä antaa Manager, Export Customer Service Ville Stenberg puh. 040 167 7111.

Stellenangebot Export Customer Service Specialist (huolitsija) / DHL Global Forwarding (Finland) Oy, Vantaa ansehen

Regional Customer Service Project Manager (m/f/x) Brüssel, Region Brüssel-Hauptstadt, Belgien

In keeping with this strategy we are offering an exciting opportunity for the position of a Regional Customer Service Project Manager (m/f/x). The Regional Customer Service Project Manager's mission is to complete aforementioned professionalization and standardization of existing Customer Service agents.

Stellenangebot Regional Customer Service Project Manager (m/f/x) ansehen

Application Support Specialist Cyberjaya, Selangor, Malaysia

In addition, you will be expected to work closely with line managers to organise team activities and develop the team resources. As a Service Owner and Recovery Manager, you will need to ensure all agreed targets and Service Level Agreements are met and emergency incidents are managed and resolved within the agreed target resolution times.              

Stellenangebot Application Support Specialist ansehen

Supply Chain Program Specialist Chandler, Arizona, USA

At DHL, you will be part of a strong team that respects its’ employees, society, and environment.You will interact with people from all over the world and get the chance to experience the unique international spirit of DHL.We offer benefits and programs to help you manage your time at and away at work to achieve a healthy work/life balance.DHL offers highly competitive compensation, incentive, and bonus plans.

Stellenangebot Supply Chain Program Specialist ansehen

Accounts Receivable Specialist Milford, CT (US)

Allocate payments to correct invoices. Maintain up-to-date customer account balances. Manage deduction approval process. Process credit notes, debit notes, and adjustments. Monitor aging reports and follow up on overdue accounts.

Stellenangebot Accounts Receivable Specialist ansehen

Customer Service Manager (w/m/divers) Wiehl

AWANTYS GmbH sucht in Wiehl eine/n Customer Service Manager (w/m/divers) (ID-Nummer: 13324986)

Stellenangebot Customer Service Manager (w/m/divers) ansehen

Customer Service Manager (m/w/d) Hamburg

Enovis Surgical Germany GmbH sucht in eine/n Customer Service Manager (m/w/d) (ID-Nummer: 13677574)

Stellenangebot Customer Service Manager (m/w/d) ansehen

Customer Service Manager (m/w/d) Neumarkt in der Oberpfalz

Customer Service Manager (m/w/d) Wir lieben es, Menschen mit Jobs zu verbinden. Die I. K. Hofmann GmbH, 1985 von Ingrid Hofmann gegründet, gehört zu den größten Personaldienstleistern in Deutschland.

Stellenangebot Customer Service Manager (m/w/d) ansehen

Application Support Specialist (eSecure) Cyberjaya, Selangor, Malaysia

You need to ensure the software applications environment is well developed and maintained with high quality. As a Service Owner and Recovery Manager, you will need to ensure all agreed targets and Service Level Agreements are met and emergency incidents are managed and resolved within the agreed target resolution times.

Stellenangebot Application Support Specialist (eSecure) ansehen

Principal Application Support Specialist Cyberjaya, Selangor, Malaysia

You will provide consultation, guidance and technical expertise with respect to leading-edge technologies.You will drive solutions of complex migrations & integration opportunities and transition programs.In addition, you will be expected to work closely with line managers to organise team activities and develop the team resources. As a Service Owner and Recovery Manager, you will need to ensure all agreed targets and Service Level Agreements are met and emergency incidents are managed and resolved within the agreed target resolution times. 

Stellenangebot Principal Application Support Specialist ansehen

Customer Service Project Manager (m/w/d) Biberach

Liebherr-Components AG sucht in eine/n Customer Service Project Manager (m/w/d) (ID-Nummer: 13668946)

Stellenangebot Customer Service Project Manager (m/w/d) ansehen

Business Information Specialist Prag, Hauptstadt Prag, Tschechien

YOUR TASKS •Interaction with PdS Countries teams globally (finances, proactive reporting, escalations, change management, central & local projects and initiatives, service alignment, eWB, … ) •Providing analyses used by Production Services senior management for executive decisions o Critically assess the reliability of data o Focus on reporting management information and data mining o Ensure alignment of process and reporting with various PdS Countries stakeholders o Regular timely materials delivery of PdS Countries initiatives •Identification of issues on currently delivered services and track issues toward resolution •Coordination of Communities of Interest between stakeholders o Work with colleagues to investigate operational requirements and problems, seeking effective solutions through improvements in information systems, data management, processes/procedures, organization and equipment o Ensure consistency of internal activities across European countries and alignment to data center activities o Follow up on agreed action plans and ensure resolution of issues, provide support with appropriate data & tools o Indirectly strongly influence the establishment and successful outcome of internal PdS Countries projects. For small projects may also act as an informal project manager •Manage the PdS Risks, PdS Supplier and PdS Sourcing areas. Managing the communication with stakeholders, Service and Risks owners as well as with auditors and PdS MT YOUR SKILLS •Analytical thinking and strategy •Advanced in English both oral & written •Solid with Excel (Visual Basic as a big advantage), PowerPoint and Global Service Now (GSN) •Interest in data management, control techniques IT know-how •General IT know-how •Developing in Business area knowledge •Knowledge of Incident, Change & Configuration management, ITIL foundations, iShare and MyNet platforms (as an advantage) WE OFFER •Friendly team •Modern offices in Chodov •Huge number of internal job opportunities within the company •Home office possibilities •Permanent contract •CAFETERIA employee benefit program with wide selection of benefits from Edenred •Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch vouchers fully covered by company

Stellenangebot Business Information Specialist ansehen

Customer Service Manager (gn) - Location: Milano (Italy) Milan

Customer Service Manager (gn) - Location: Milano (Italy) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.

Stellenangebot Customer Service Manager (gn) - Location: Milano (Italy) ansehen

Junior Operations Manager (m/w/d) Customer Service Home-Office, Osnabrück

MUUUH! GmbH sucht in eine/n Junior Operations Manager (m/w/d) Customer Service (ID-Nummer: 13684947)

Stellenangebot Junior Operations Manager (m/w/d) Customer Service ansehen

Agent Administration Specialist Sterling, Virginia, USA

We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world. DHL Global Forwarding manages the flow of goods and information across a customer’s global supply chain utilizing air/ocean/ground transportation, customs brokerage services and dedicated warehousing/distribution centers.

Stellenangebot Agent Administration Specialist ansehen

Service Manager - BENE Zaventem

Service Manager - BENE At Leybold we pride ourselves on delivering first-class service to our clients.  We are currently seeking a dynamic and dedicated Service Manager to join our team and drive our service delivery to new heights in the Belgium and Netherlands region.

Stellenangebot Service Manager - BENE ansehen

Engineering Manager (gn) Dynamics 365 | Sales & Customer Service Leipzig, Berlin, Hamburg

SoftwareOne Deutschland GmbH sucht in Leipzig, Berlin, Hamburg eine/n Engineering Manager (gn) Dynamics 365 | Sales & Customer Service (ID-Nummer: 13724540)

Stellenangebot Engineering Manager (gn) Dynamics 365 | Sales & Customer Service ansehen

Applications Specialist AFM Les Ulis

Materials Analysis is an Oxford Instruments Business Unit that manages our Electron Microscopy and Mechanical Microscopy products, Atomic Force Microscopes, Raman Microscopes and Benchtop NMR Products.

Stellenangebot Applications Specialist AFM ansehen

Customer Service Manager / Account Manager (m/w/d) Oberhaching

Traxall Germany powert by HLA Fleet Services GmbH sucht in eine/n Customer Service Manager / Account Manager (m/w/d) (ID-Nummer: 13596446)

Stellenangebot Customer Service Manager / Account Manager (m/w/d) ansehen

Mitarbeiter Customer Service (m/w/d) Ellwangen

Angebotserstellung, Rechnungslegung sowie Gutschriften und LastschriftenDie kompetente Betreuung von Kunden, Depots und Business Development Managern zu Themen wie Sendungsverfolgung, Lieferzeiten und Bestellstatus gehört in Ihren VerantwortungsbereichSie übernehmen die Bearbeitung von Retouren, Reklamationen, Rücksendeanträgen sowie BeschwerdemanagementSie betreuen unsere Kunden telefonisch und schriftlich (Inbound & Outbound) inkl. allgemeiner Service- und SupportleistungenUnser Vertrieb und Marketing wird durch Sie bei Werbeaktionen, Bonusvereinbarungen und Marktfeedback unterstützt Das bringen Sie mit: Sie verfügen über eine abgeschlossene Ausbildung im zahnmedizinischen Bereich oder über eine kaufmännische AusbildungSie konnten bereits Berufserfahrung im Customer Service, insbesondere im Inbound- und Outbound-Verkauf sowie der Auftragsbearbeitung sammelnMit SAP, Salesforce und MS Office gehen Sie sicher umSprachlich können Sie auf gute Deutsch- und insbesondere Englischkenntnisse zurückgreifen, weitere Fremdsprachen sind von VorteilTeamfähigkeit, eine selbstständige und strukturierte Arbeitsweise sowie eine ausgeprägte Kundenorientierung gepaart mit einer proaktiven Persönlichkeit runden Ihr Profil ab Gemeinsam erreichen wir unser Ziel – Wollen auch Sie aktiv mitgestalten, sich persönlich weiterentwickeln und einen nachhaltigen Beitrag leisten?

Stellenangebot Mitarbeiter Customer Service (m/w/d) ansehen

Mitarbeiter (m/w/d) Customer Service

Ihr Beitrag zum gemeinsamen Erfolg: Bearbeitung von Anfragen und Aufträgen (Angebotserstellung, Eingabe in EDV-System, Preisanfragen, Rechnungen erstellen, Terminverfolgung)Kundenservice und ReklamationsbearbeitungPflege von Preislisten, Verträgen und Verwaltung der KundendatenAgieren als initiatives Bindeglied zwischen Produktmanagement, Marketing und Sales Managern  Sie passen zu uns. Was Sie mitbringen: Eine erfolgreich abgeschlossene kaufmännische AusbildungMindestens 3 Jahre Berufserfahrung im Customer Service, Vertriebsinnendienst oder Vergleichbares.Erfahrung im Umgang mit ERP Systemen (z.B. proalpha)Freude an Kundenkontakt und Kommunikation, hohes ServicebewusstseinVerhandlungssichere Deutschkenntnisse in Wort und Schrift, weitere Sprachkenntnisse von Vorteil Wir passen zu Ihnen.

Stellenangebot Mitarbeiter (m/w/d) Customer Service ansehen

Customer Success Manager (m/w/d) – KI-Software & Services bundesweit, Home-Office

Deep Content GmbH sucht in eine/n Customer Success Manager (m/w/d) – KI-Software & Services (ID-Nummer: 13764615)

Stellenangebot Customer Success Manager (m/w/d) – KI-Software & Services ansehen

(Junior) Customer Service Training & Quality Manager (Schwerpunkt Training & Prozessmanagement) Hamburg

TUI Cruises GmbH sucht in Hamburg eine/n (Junior) Customer Service Training & Quality Manager (Schwerpunkt Training & Prozessmanagement) (ID-Nummer: 13673985)

Stellenangebot (Junior) Customer Service Training & Quality Manager (Schwerpunkt Training & Prozessmanagement) ansehen

IT Projekt Manager | Schwerpunkt Customer Service (w/m/d) Hamburg

Otto GmbH & Co. KGaA sucht in eine/n IT Projekt Manager | Schwerpunkt Customer Service (w/m/d) (ID-Nummer: 13728310)

Stellenangebot IT Projekt Manager | Schwerpunkt Customer Service (w/m/d) ansehen

Technischer Customer Service Manager Heavy Tyres DACH für die Region Norddeutschland Norddeutschland

Nokian Tyres GmbH sucht in Norddeutschland eine/n Technischer Customer Service Manager Heavy Tyres DACH für die Region Norddeutschland (ID-Nummer: 13684205)

Stellenangebot Technischer Customer Service Manager Heavy Tyres DACH für die Region Norddeutschland ansehen

Senior Manager Customer Service Advisory (m/w/d) in der Unternehmensberatung bundesweit

TP Infinity DACH sucht in Schortens eine/n Senior Manager Customer Service Advisory (m/w/d) in der Unternehmensberatung (ID-Nummer: 13663762)

Stellenangebot Senior Manager Customer Service Advisory (m/w/d) in der Unternehmensberatung ansehen

Spare Parts Specialist/Manager(m/f/d) Erlangen

We look forward to receiving your application for the position of Spare Parts Manager (m/f/d) – Erlangen .

Stellenangebot Spare Parts Specialist/Manager(m/f/d) ansehen

Customer Service Manager (m/w/d) – Schwerpunkt Quality Management Hamburg (hybrid)

Wenn Du Dich angesprochen fühlst und Teil unseres Customer Service Team werden möchtest, dann bewirb Dich jetzt und hilf uns dabei, unsere Kunden glücklich zu machen. Als Customer Service Manager (m/w/d) – Schwerpunkt Quality Management verantwortest du gemeinsam mit deinem Team die Dienstleistersteuerung sowie das operative Tagesgeschäft.

Stellenangebot Customer Service Manager (m/w/d) – Schwerpunkt Quality Management ansehen

Customer Service Manager (m/w/d) – Schwerpunkt Export Köln

Bewerben Sie sich jetzt und erfahren Sie mehr über weitere interessante Jobangebote als Customer Service Manager (m/w/d) in Köln und Umgebung!  Auf einen Blick Ausgeschrieben seit: 13.03.2026 Branche: Vertrieb Tätigkeitsbereich: Vertriebsassistenz (m/w/d) Einsatzort: Köln Bewerbung: Ohne Anschreiben Referenz-Nr.: 408075A47680

Stellenangebot Customer Service Manager (m/w/d) – Schwerpunkt Export ansehen

(Junior) Customer Service Manager (all gender) für die Marke Hapag-Lloyd Cruises Hamburg

TUI Cruises GmbH sucht in Hamburg eine/n (Junior) Customer Service Manager (all gender) für die Marke Hapag-Lloyd Cruises (ID-Nummer: 13665075)

Stellenangebot (Junior) Customer Service Manager (all gender) für die Marke Hapag-Lloyd Cruises ansehen

Expert Customer Service Benelux (m/f/d) - Location Ennepetal or Eindhoven Thüngenfeld 1, 58256, Ennepetal

You will be the first point of contact for all of our customers' concerns and find customer-orientated solutions, from preparing quotations to processing complaints and completing orders. You will also support the sales manager in the acquisition of new customers and prepare, negotiate and follow up on quotations. You also have an open eye for opportunities to improve processes or maximise our impact.Commercial training or comparable qualification, preferably in logistics or customer serviceAt least 2 years of professional experience Fluent business English is mandatory, French is highly desirable, German is an advantage Customer- and service-oriented approach to work and a high degree of initiativeStrengths in communication, organization, and assertiveness, as well as quick comprehensionConfident use of MS Office programs, especially Excel What we Offer The effect works both ways.

Stellenangebot Expert Customer Service Benelux (m/f/d) - Location Ennepetal or Eindhoven ansehen

In-house Service Logistics Coordinator Chessington, London

Warehouse Operations Oversee all inbound and outbound flows; ensure correct packing, labelling and documentation so goods arrive undamaged and compliant.Sustain 5S and housekeeping standards across warehouse, stores and workshop areas.Ensure adequate stocks of packing materials and consumables.Arrange collection/dispatch to customer sites and field engineers via preferred logistics partners; optimize cost and lead time.Any additional duties required for the efficient operation of the warehouse and service areas as requested by the Service Manager. Inventory Management & Internal Controls Maintain >98% inventory accuracy through robust cycle counting, reconciliation and root-cause elimination of variances.Plan and execute annual stock take with Service Manager; prepare auditable evidence and SOX-compliant controls where applicable.Record and resolve issues with damaged goods or deliveries; raise claims with suppliers/carriers as required.

Stellenangebot In-house Service Logistics Coordinator ansehen

Senior Application Support Specialist Chennai, State of Tamil Nādu, Indien

Experience – 5 to 9 Years 5+ years of development experience with IBM FileNet and Datacap technologies. 5+ years of development experience with Java, J2EE, JSF, web services and JSON. 3+ years of development experience with IBM case manager. 2+ years of Application support experience with document management systems. Solid understanding of IBM FileNet product s and best practices.

Stellenangebot Senior Application Support Specialist ansehen

Customer Service & Sales Support Agent, 100% (m/w) Pratteln, Kanton Basel-Landschaft, Schweiz

Für unseren Kundenservice an unserem Standort in Pratteln suchen wir ab 01.04.2020 oder nach Vereinbarung einen Customer Service & Sales Support Agent, 100% (m/w) Ihre Aufgaben: Täglicher Kundenkontakt per Telefon oder MailBearbeitung von Track- und Trace-Anfragen unserer GeschäftskundenKoordination, Überwachung und termingerechte Abarbeitung der Track- und Trace-AnfragenMonatliche Rechnungsstellung in Zusammenarbeit mit dem Finance TeamEinleitung von Nachforschungen und SchadenersatzmanagementAdministrative Tätigkeiten, die mit dem Versand von Paketen und deren Ausführung verbunden sindBetreuung von Klein-, Mittel- und Grosskunden zusammen mit dem/r Account-Manager/inKoordination zwischen internen Ansprechpartnern, Paketzentren und TransportunternehmenKoordination und Abwicklung der angebotenen PaketlösungenUnterstützung bei der VertragserstellungOrganisation und Koordination von Transporten Nach einer erfolgreich abgeschlossenen kaufmännischen Ausbildung konnten Sie bereits einige Jahre Berufserfahrung in einem ähnlichen Tätigkeitsgebiet sammeln.

Stellenangebot Customer Service & Sales Support Agent, 100% (m/w) ansehen

Technical Customer Service Manager (m/w/d) München/Berlin/Frankfurt a.M./remote München, Berlin, Frankfurt am Main, Home-Office

casavi GmbH sucht in München eine/n Technical Customer Service Manager (m/w/d) München/Berlin/Frankfurt a.M./remote (ID-Nummer: 13664324)

Stellenangebot Technical Customer Service Manager (m/w/d) München/Berlin/Frankfurt a.M./remote ansehen

Service Sales Engineer - Northeast Boston MA, Syracuse NY, Hartford CT

Work Setup: 100% remote.Travel required ~50% of the time, often overnight/multi-day.Scope of the RoleGeographic Scope: Domestic; Northeast Region of the USInteraction: Internal teams and external clientsInfluencing Factors: Market conditions, customer needs, technical requirementsFinancial Impact: Directly responsible for annual service revenue; manages % of regional service targetsService Reach: Supports multiple functions/customersDirect Reports: None

Stellenangebot Service Sales Engineer - Northeast ansehen

Service Engineer / Tecnico Assistenza Milano, Monza e Brianza, Bergamo, Lecco, Novara

Your work is important for supporting the operational success and technological advancement of industries relying on these technologies. You will  •    Report into the Operations Manager.  •    Conduct planned and ad hoc services to inspect, service, troubleshoot, and repair various technical systems. You will also diagnose any issues to prevent equipment downtime

Stellenangebot Service Engineer / Tecnico Assistenza ansehen

Inside Sales Support Specialist (gn) - Location: Noordwijkerhout NL Noordwijkerhout

You will work closely with the Inside Sales team and the Finance team and take initiative in helping potential customers, answering questions, and identifying opportunities. You report to the Finance Manager and are part of a team of around ten colleagues. Your Responsibilities: Calling customers to collect missing documents or information (such as SEPA mandates or guarantees)Actively following up on customer requests to accelerate onboardingCommunicating with customers in a friendly, clear, and professional mannerIdentifying commercial opportunities and forwarding them to Inside or Field SalesContributing to high customer satisfaction by thinking proactively and solving problemsRecording contact moments and actions in our systemsCollaborating with Finance, Inside Sales, and Field Sales to provide optimal customer support What makes you stand out Availability of at least 32 hours per week (up to 40 hours)Completed vocational education (MBO-level or equivalent)Strong communication skills and a customer-oriented attitudeCommercial awareness and enjoyment of customer contactAbility to assess situations quickly and translate them into concrete actionsStress resistance and a proactive, solution-oriented working styleAbility to maintain oversight and set prioritiesExcellent command of Dutch and English; French and/or German is a plus What do we offer Participation in the bonus scheme after 12 monthsA market-competitive salaryAn informal work environment with short communication lines and a pleasant atmosphere27 vacation days (based on 40 hours)Non-contributory pensionTravel expense reimbursementPossibility of hybrid working after 6 months (max. 2 days per week from home)Free parking at our office in Noordwijkerhout We are looking forward to your application and to applicants who enrich our diverse culture!

Stellenangebot Inside Sales Support Specialist (gn) - Location: Noordwijkerhout NL ansehen

Expert Customer Service Retail Italy (m/f/d) Via Nuova Zelanda 8 - Box 5, 35127, Padova PD

We value internal events and offer a great start with a comprehensive onboarding program, including a buddy system. Your Impact Manage and develop key retail accountsBuild and maintain strong relationships with various distribution platformsHandle pallet voucher operations, including scheduling and coordination with logisticsProcess complaints and prepare analyses to optimize processesSupport projects and contribute innovative ideas to improve the network

Stellenangebot Expert Customer Service Retail Italy (m/f/d) ansehen

Customer Success Engineer Export PA

Aid customers with tier-one troubleshooting support on Leybold products via phone and in response to email and web form requests for technical support.Respond to requests from customers via webchat, email via Hubspot ticketing system and direct requests.Discuss available new product and service options for customer needs when troubleshooting is exhausted, including quoting those options for non-end user customers and passing end-user customers to virtual/ outside sales group for further assistance.Prepare customer quotations in our SAP C4C system for standard and custom products or post-sale services for direct requests from resellers, house accounts, OEM customers, and end-user customers with requests for new products over $20K.Provide support to the Territory Account Manager for quotations when they are traveling.Provide support to Reps who do not have system access for customer quotations, sending new customer forms, lead time requests, and contact maintenance.Identify when and which customer details need to be passed to Sales Management, Product Support, Service, Virtual Sales, Account Managers/ Reps, and Order Management to ensure positive customer experience.Obtain End-use customer information to comply with U.S.

Stellenangebot Customer Success Engineer ansehen

Customer Success Engineer Export, PA

Aid customers with tier-one troubleshooting support on Leybold products via phone and in response to email and web form requests for technical support.Respond to requests from customers via webchat, email via Hubspot ticketing system and direct requests.Discuss available new product and service options for customer needs when troubleshooting is exhausted, including quoting those options for non-end user customers and passing end-user customers to virtual/ outside sales group for further assistance.Prepare customer quotations in our SAP C4C system for standard and custom products or post-sale services for direct requests from resellers, house accounts, OEM customers, and end-user customers with requests for new products over $20K.Provide support to the Territory Account Manager for quotations when they are traveling.Provide support to Reps who do not have system access for customer quotations, sending new customer forms, lead time requests, and contact maintenance.Identify when and which customer details need to be passed to Sales Management, Product Support, Service, Virtual Sales, Account Managers/ Reps, and Order Management to ensure positive customer experience.Obtain End-use customer information to comply with U.S.

Stellenangebot Customer Success Engineer ansehen

Senior Procurement Specialist (m/f/d) Basel

Support procurement processes across all Carve-out phases including due diligence, planning and executionEnsure smooth transition and integration of systems, services and suppliersDevelop and manage strong relationships with key vendors and service providersLead negotiations and manage supplier performance and complianceConduct strategic sourcing and supplier selection based on quality, cost and reliabilityManage contract creation, negotiation and lifecycle governancePerform data analysis to identify cost optimization and process improvement opportunitiesAssess, monitor and mitigate procurement-related risksCollaborate closely with cross-functional stakeholders including IT, Automation, Quality, Finance, Legal and MROMaintain procurement KPIs and develop data-driven performance reports Bachelor’s degree in IT, Business Administration, Supply Chain Management or a related fieldMaster’s degree or relevant certifications (CPSM, CIPS) are an advantageExperience in indirect procurement, ideally in CDMO or pharma environmentsExperience in Carve-out or Divestment activitiesExtensive knowledge in procurement processes, strategic sourcing, vendor and contract managementProven track record in managing procurement streams within business divestmentsStrong negotiation, analytical and problem-solving skillsExcellent communication abilities and stakeholder management skillsProficiency in procurement systems, ERP tools and MS OfficeStrategic thinker, highly organized, adaptable, resilient and collaborative in team settings Opportunity to work on high-impact strategic Carve-out projects within a global CDMOExposure to cross-functional leadership teams and strategic decision-makingInnovative, collaborative and international work environment Ihr Kontakt Referenznummer 863140/1 Kontakt aufnehmen Telefon:+41 44 225 50 00 E-Mail: positionen@hays.ch Anstellungsart Freiberuflich für ein Projekt

Stellenangebot Senior Procurement Specialist (m/f/d) ansehen

Key Accounts Team Leader Manama, Bahrain

Track and TraceReviews reports (generated by the Performance Reporting & Exception specialist) and sends them to the customerTakes and registers all customer complaintsEnsures the cycle of job from Rate quote to delivery and billing is within Customer expectationDrives solution of customer complaints by solving it directly or assigning tasks to other functionTakes and processes customer feedback and asks for CS related feedback (e.g. follow-up on complaint handling)Collaborates closely with Operations and other departments for smooth handling of shipments and continuous updates Your profile should look like: Minimum 3 to 5 years Experience in related fieldGood communicative, analytical and administrative skillsGood organizational skills to manage different Customer requirements and deadlinesGood knowledge of forwarding business (Logistics) , DHL Global Forwrading products (AFR/OFR) and business systemsGood knowledge of Customer Service processes and systemsAbility to identify and meet customer needs in a pleasant and friendly mannerExcellent communication and interpersonal skillsCommercial attitude and Ability to prioritize tasks  We offer: International and strong brand support with clear processesFlexible working hours  with possibility of occasionally working from home upon agreementPossible further career development with global internal training planCompetitive salary If this is something you would like to do, don’t hesitate and start your application.

Stellenangebot Key Accounts Team Leader ansehen

Resident Engineer (m/f/d) Palmela / Portugal

Strong support for all launch activities On site analysis for electrical failures and software failures Perform joint pre-analysis and pre-rejection of parts at customer locations and support activities to reduce part returns and related costs Coordinate the transfer of return parts from related customer location(s)/warranty center(s) to the appropriate production location and, if applicable, register complained parts in the related system Propose and implement containment actions and corrective measures, trace affected products, notify impacted customers, analyze lessons learned and preventive actions Coordinate and control sorting, rework and reflash actions - where necessary with support from third-party service providers - in alignment with the customer and the involved Business Units to minimize production disruptions and reduce costs Manage and coordinate if applicable to a Customer Service Engineer Team across multiple customer locations within an assigned region Support product changes, customer plant trial runs, and safe launch activities at customer facilities Perform and coordinate reflash activities at customer plant Quality-Project-Experience Experience in Customer Relationship Management Language: German and Englisch required, Portuguese an advantage Experienced in SW and electrical analysis tools (CANoe, OBD tools etc.)

Stellenangebot Resident Engineer (m/f/d) ansehen

Leiter (m/w/d) Customer Care Siegen

B. als Leitung Kundenbetreuung, Customer Service, bzw. Customer Care, Customer Success Manager (m/w/d) o. Ä. und überzeugst durch klare Kommunikation sowie deine Fähigkeit, Menschen zu motivieren.Dein Verhandlungsgeschick: Du gehst sicher und lösungsorientiert in die Preisverhandlungen mit Geschäftskunden.Dein Kundenfokus: Eine ausgeprägte Kundenorientierung und ein hohes Maß an Servicebereitschaft zeichnen dich aus.Deine analytische Denkweise: Du verfügst über starke analytische Fähigkeiten, denkst strukturiert und findest auch bei komplexen Fragestellungen praktikable Lösungen.

Stellenangebot Leiter (m/w/d) Customer Care ansehen

Integration Specialist (m/w/d) ab 33,00€ /h Erlangen

Integration Specialist (m/w/d) am Standort Erlangen >> Stundenlohn: ab 33,00 € + Zuschläge >> Sehr hohe Übernahmeoption >> Einsatzort: Erlangen Deine Aufgaben als Integration Specialist (m/w/d) am Standort Erlangen Responsibilities: Support migration activities from one cloud provider to another (GCP to Azure) Integrate and maintain software solutions within an Azure environment. Set up and manage CI/CD pipelines and repositories. Ensure code quality and sustainability, following prescribed style guides and software patterns.

Stellenangebot Integration Specialist (m/w/d) ab 33,00€ /h ansehen

Impressum