Track and TraceReviews reports (generated by the Performance Reporting & Exception specialist) and sends them to the customerTakes and registers all customer complaintsEnsures the cycle of job from Rate quote to delivery and billing is within Customer expectationDrives solution of customer complaints by solving it directly or assigning tasks to other functionTakes and processes customer feedback and asks for CS related feedback (e.g. follow-up on complaint handling)Collaborates closely with Operations and other departments for smooth handling of shipments and continuous updates Your profile should look like: Minimum 3 to 5 years Experience in related fieldGood communicative, analytical and administrative skillsGood organizational skills to manage different Customer requirements and deadlinesGood knowledge of forwarding business (Logistics) , DHL Global Forwrading products (AFR/OFR) and business systemsGood knowledge of Customer Service processes and systemsAbility to identify and meet customer needs in a pleasant and friendly mannerExcellent communication and interpersonal skillsCommercial attitude and Ability to prioritize tasks We offer: International and strong brand support with clear processesFlexible working hours with possibility of occasionally working from home upon agreementPossible further career development with global internal training planCompetitive salary If this is something you would like to do, don’t hesitate and start your application.
YOUR TASKS Implement quality methodologies and procedures at the buffer yards, ensuring strict adherence to the quality control plan Supervise the proper execution of various subprocesses at the buffer yards Inspect incoming components such as concrete tower segments and tower internals Conduct audits on the installation of tower internals within stored tower segments Perform final inspections of the concrete tower before handing over to the Project Management organization Identify, document, and manage non-conformities arising during storage at the buffer yards Report daily on the progress and quality status of construction activities Participate in cross-functional meetings within the concrete tower structure to support project execution Coordinate tasks and activities at the buffer yards with the global quality team YOUR PROFILE Completed vocational training in a technical field (e.g. construction materials testing, concrete technology, or similar); further qualification as a certified technician in civil engineering or quality management is an advantage Experience with concrete and/or quality procedures is an asset English proficiency at B2 level and strong communication skills German proficiency at C1 level Team-oriented mindset YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
The Sales Manager will lead a team of internal and external sales representatives and oversee the development of our specialty retail business for the two brands.
We are currently looking for a skilled & passionate Technical Operations Manager (m/f/d) to become part of our Supply Tech Enabling Team within our Supply Tech Unit at ABOUT YOU. You will take end-to-end ownership of a business model cluster (e.g., wholesale or dropshipping).
The Sales Manager will lead a team of internal and external sales representatives and oversee the development of our specialty retail business for the two brands.
This is a high‑visibility leadership role that blends market development, sales excellence, and team leadership across some of the most innovative scientific segments in North America.As the Business Line Manager (BLM), Scientific Vacuum, you will define and execute the North American go‑to‑market strategy, ensuring our teams focus on the right markets, identify opportunities early, and convert them into sustainable, profitable growth.
What makes your day with us special: Support and Develop Country-Specific Commercial Strategies Support senior sales management in the development, implementation and steering of country-specific strategies for both acquisitions and existing business. Lead Commercial Planning and Performance Management Plan, manage and control success-relevant commercial activities in close collaboration with senior sales management, gradually taking full ownership of planning, execution and performance management.
WHAT YOU WILL DO Working closely with project teams, product managers, technical and customer groups to resolve process related problems.Provide accurate status on deliverables to project manager (and frequently internal customers)to ensure successful recharging of project workProvide technical and/or process expertise and input to design, planning, and issue managementEnsure projects and work package delivery is on time and within specified budgetReport promptly any variances of cost and specification to the project managerGather and manage business requirements, user, functional, technical and process requirements for products, services and/or software applicationsJustify project/assignment in terms of context, benefits, options, costs, ROI, risks, dependencies and commitmentsEnsure project/assignment completion in accordance with the pre-determined scope, time, budget and quality; plan, prioritise and communicate status of related tasksPrepare and carry out presentations/documents to clients APPLICATION YOU WILL USE ·Javascript (Angular, Play, React, etc) WHAT YOU SHOULD HAVE 5 year of experience in supervising cross functional, multicultural teamsVery strong in business process modelling, business and data analysisStrong in customer integration technologies (e.g.
Identification and implementation of timeline optimizations and escalation of important topics to leadership. Manage Key External Stakeholders The Integration Project Manager is ultimately accountable for ensuring external stakeholders Divestment Partner, Contarct Manufacturing Organizations, Sales and Distribution Partners are effectively managed and aligned with integration objectives.
Für ein spannendes Projekt im Bereich RSV (Respiratory syncytial virus) suchen wir Medical Science Liaison Manager (m/w/d) zum nächstmöglichen Zeitpunkt. Im Gebiet: Aachen-Saarbrücken-Düsseldorf-Frankfurt-Fulda-Göttingen-Braunschweig Das sind Deine Aufgaben: Aufbau, Pflege und Weiterentwicklung vertrauensvoller Beziehungen zu medizinischen Fachkreisen (v. a.
Dann lass uns gemeinsam unsere mutigen Pläne in die Tat umsetzen! Proposal Manager (f/m/d) Full Time Hybrid Gasanstaltstraße 2, 01237 Dresden With Professional Experience 3/12/26 Proposal Manager (f/m/d) Full Time Hybrid Gasanstaltstraße 2, 01237 Dresden With Professional Experience 3/12/26 Full Time Hybrid Gasanstaltstraße 2, 01237 Dresden With Professional Experience 3/12/26 Full Time Full Time Hybrid Hybrid Hybrid Gasanstaltstraße 2, 01237 Dresden Gasanstaltstraße 2, 01237 Dresden Gasanstaltstraße 2, 01237 Dresden With Professional Experience With Professional Experience With Professional Experience 3/12/26 3/12/26 3/12/26 YOUR TASKS WHAT TO EXPECT?
We’re currently looking for a skilled & passionate Senior Quality Assurance Manager (m/w/d) to join our QA Team. What you will do Perform high-quality manual testing across multiple client e-commerce projects (Desktop, Mobile Web and Tablet), covering the complete customer journey from discovery to checkout Collaborate closely with frontend developers and project teams to understand client requirements and develop tailored testing strategies for each implementation Oversee quality across diverse client implementations while ensuring consistent excellence and optimal user experiences Take ownership of bug reports and tickets from clients, internal stakeholders, and end-users, prioritizing them based on business impact and project timelines Contribute to the development and evolution of SCAYLE Agency’s testing framework and automated testing strategy across client projects Act as a quality advocate within cross-functional agency teams, promoting best practices and driving continuous improvement across multiple client engagements Coordinate testing efforts across parallel client projects to ensure successful delivery of high-quality features within agency timelines Support holistic testing approaches across the full technology stack, understanding how frontend integrations connect with SCAYLE’s backend systems and third-party services Adapt testing strategies to accommodate varying client requirements, brand guidelines, and technical specifications Who you are You have minimum of 5 years of experience in quality assurance, testing, and debugging of frontend applications, preferably in agency or client-facing environments Proficient in manual testing techniques, including exploratory and destructive testing, as well as automated testing methodologies Familiarity with project management and ticketing tools such as Jira and Confluence for effective collaboration across agency teams and client stakeholders Strong knowledge and experience with testing tools, particularly TestRail, for efficient test management and comprehensive reporting Ability to quickly understand complex, custom-built e-commerce implementations and adapt testing approaches to different client architectures Web technologies: Solid understanding of HTML, CSS, JavaScript, browser developer tools, and REST APIs Experience working with agile methodologies in fast-paced agency environments with multiple concurrent projects Passion for delivering innovative, client-specific features quickly while maintaining the high reliability standards expected by premium brands Detail-oriented approach with strong focus on test case design, business value, brand consistency, and exceptional user experience Excellent communication skills for working directly with high-profile clients and articulating technical issues clearly Nice to have Experience with CI/CD pipelines (e.g., GitLab CI) and integrating automated tests into deployment workflows Knowledge of web performance testing (e.g., Lighthouse, Web Vitals) and optimization for enterprise e-commerce Familiarity with web accessibility (a11y) standards and testing, particularly for compliance-focused clients Previous experience in an agency environment or working on multiple concurrent client projects Understanding of SCAYLE’s modular architecture, Storefront SDKs, and Feature Packages Experience testing headless commerce implementations and API integrations Knowledge of international e-commerce requirements (multi-language, multi-currency, regional regulations) Benefits Hybrid working Fresh fruit every day Sports courses Free access to code.talks Exclusive employee discounts Free drinks Language courses Company parties Help in the relocation process Mobility subsidy State-of-the-art technology Central Location Flexible Working Hours Company pension Professional training Dog-friendly office AY Academy Feedback Culture Job Bikes YOU ARE THE CORE OF SCAYLE.
If you would like to contribute to this diverse and ambitious team, we look forward to receiving your application! What makes your day with us special: Develop and Manage Regional Distributor Partnerships Build, maintain and strengthen long-term relationships with regional distributors across Western Europe.
If you would like to contribute to this diverse and ambitious team, we look forward to receiving your application! What makes your day with us special: Develop and Manage Regional Distributor Partnerships Build, maintain and strengthen long-term relationships with regional distributors across Asia Pacific.
If you would like to contribute to this diverse and ambitious team, we look forward to receiving your application! What makes your day with us special: Develop and Manage Regional Distributor Partnerships Build, maintain and strengthen long-term relationships with regional distributors across Middle East Africa.
Project Manager PMO (gn) Full-time/Part-time (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Sales Manager Italy North-West (gn) - Location: Milan (Italy) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Sales Manager Italy South-Center (gn) - Location: Rome (Italy) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Sales Manager Italy North-East (gn) - Location: Verona (Italy) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
As part of our team, you will take on the following responsibilities: You support Supplier Management by coordinating and structuring key tasks and are responsible for designing and optimizing processes within the relevant DKV systems related to supplier managementYou create the framework for effective collaboration between different departments and business areasYou optimize cross-functional processes to increase efficiency and ensure quality, and you support users, for example through training sessionsYou implement, monitor, and document process-relevant application standardsYou act as a sub-project manager or project manager for various topics within Supplier ManagementYou contribute your experience in independently creating, analyzing, and using KPIs and statistics for different internal target groupsYou gather department-relevant information, analyze it professionally, and derive appropriate measuresYou support the introduction and further development of systems and tools within the department, take ownership of selected processes from development through execution, and work closely with key interfaces and stakeholders across the business What makes you stand out You have a university degree in Business Administration, Law, or a comparable qualificationYou bring a very high level of initiative as well as strong entrepreneurial, analytical, and strategic thinking skillsYou have empathy, present yourself confidently, and possess excellent communication skillsYou bring a high sense of responsibility combined with strong commitment, resilience, and flexibilityYou work independently, proactively, and in a goal-oriented mannerYou have strong presentation skills in both German and English We are looking forward to your application and to applicants who enrich our diverse culture!
Supplier Country Manager (gn) fulltime/parttime (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Key Responsibilities: Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction. Manages a defined portfolio of customers and secures them for a lasting relationship within the region. Responsible for establishing customer business profiles and customer requirements.
Manager Process Excellence (gn) Full-time / Part-time (hybrid), fixed-term for 14 months Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Refund Services Product Manager (gn) - Location Romania Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Sales Manager Truck & Bus Germany PLZ 83,84,93,94 (gn) fulltime/parttime Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
As part of our team, you will take on the following responsibilities: You take on disciplinary and functional leadership of the Payment Processing team and continuously develop your team.You actively promote a collaborative, learning-oriented team culture and ensure sustainable skills development.You plan resources, capacities, and skills and ensure the stable and efficient operation of the payment processing platform.You manage the operational payment processing activities, including collaboration with processing service providers and vendors.You are responsible for coordinating internal and external stakeholders of existing systems (e.g.
Align IT initiatives with business goals, identify improvement opportunities, and lead technology‑driven change. Manage IT service intake, including prioritization and resource planning for direct and matrixed teams. Translate business requirements into actionable IT services, projects, and technical deliverables.
Key Responsibilities: Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction. Manages a defined portfolio of customers and secures them for a lasting relationship within the region. Responsible for establishing customer business profiles and customer requirements.
Align IT initiatives with business goals, identify improvement opportunities, and lead technology‑driven change. Manage IT service intake, including prioritization and resource planning for direct and matrixed teams. Translate business requirements into actionable IT services, projects, and technical deliverables.
As part of our team, you will take on the following responsibilities:You manage the pan-European performance steering of the Inside Sales channel. You continuously optimize a central performance management system in Power BI and Genesys for all Inside Sales activities to ensure full transparency across all countries.You define and monitor all relevant KPIs (lead handling, contact rates, pipeline conversion, activity levels) within MSD and Genesys.You take end-to-end responsibility for monitoring and optimizing the sales pipeline from lead to customer.You develop and refine lead scoring models, qualification criteria, and routing rules to ensure optimal processing across all Inside Sales teams.You are responsible for all lead, call, and email routing within European sales organizations, ensuring maximum efficiency, customer reachability, and balanced workload distribution.You analyze Inside Sales data to identify trends, inefficiencies, and opportunities.You work closely with Sales Excellence, Marketing, IT (Genesys & Dynamics), and local sales teams to ensure seamless, data-driven sales processes.You participate in the planning, execution, and performance review of pan-European Inside Sales campaigns and initiatives.You ensure system readiness for campaigns (Genesys routing, Dynamics workflows) and establish clear standards for performance measurement.
(Junior) Pricing Manager eMobility (gn) fulltime/parttime(hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Wir suchen einen dynamischen und engagierten Product Manager DACH (m/w/d) für unser Industriesegment, der den Vertrieb ausgewählter Produkte vorantreibt und das Produkt sowie die damit verbundenen Aktivitäten während des gesamten Produktlebenszyklus innerhalb des Industriesegments steuert, unter Berücksichtigung der allgemeinen Roadmap und der entsprechenden Marketingstrategie für das Segment Industrie, sowohl auf lokaler als auch EMEA-Ebene.