As a Technical Account Manager (TAM) at SCAYLE, you will be the strategic and technical point of contact for a portfolio of 5-10 enterprise E-Commerce SaaS customers.
YOUR TASKS Ensuring compliance with Nordex QHSE standards and construction site regulations Leading site setup and managing daily operations from execution readiness to project completion Coordinating subcontractors, suppliers, and internal teams to ensure smooth and timely execution Overseeing productivity, resource allocation, and quality of work on-site Managing customer relationships at site level and supporting the Project Manager in aligning expectations Ensuring contract execution and compliance with all involved parties Facilitating effective communication between stakeholders and maintaining strong working relationships Reporting site progress according to governance guidelines and ensuring proper project documentation Supporting continuous improvement by contributing to lessons learned and participating in relevant training YOUR PROFILE Degree in Engineering (e.g.
Acting as a central interface across multiple departments, you will drive development efficiency, manage risks, and ensure delivery of high‑quality turbine solutions. This role is ideal for a leader who thrives in dynamic technical environments and is passionate about team development and innovation.
Responsible for driving sales, this role educates key stakeholders on vacuum technology advancements and best practices. Focused primarily on the Scientific market, the Sales Engineer manages and grows business within a defined territory, identifying opportunities with both new and existing customers. The role also coordinates account activities across internal departments to ensure full customer satisfaction.
What makes your day with us special: Support and Develop Country-Specific Commercial Strategies Support senior sales management in the development, implementation and steering of country-specific strategies for both acquisitions and existing business. Lead Commercial Planning and Performance Management Plan, manage and control success-relevant commercial activities in close collaboration with senior sales management, gradually taking full ownership of planning, execution and performance management.
To realize this ambition and to further develop the Marketing/R&D department, we are searching for an enthusiastic and driven Global Category Manager Bread. YOUR ROLE Responsible for growing the long-term value and performance of the entire bread category by developing a category strategy to analyze and optimize the profitability of the product line Managing and coaching 2 Product Leaders Supporting OpCo’s in making strategic product choices, acting as an internal advisor and decision driver for the category Maintaining the standard portfolio, developing and maintaining strategic brands and concepts across multiple countries Leading innovations projects from business case to market introduction by customers, end-to-end (E2E) Building solid bridges between the group, organization and OpCo’s and co-create with cross functional colleagues Identifying additional markets to launch and defining with OpCo’s, M&A and strategic partnership options to address adjacent growth opportunities and complete the category portfolio Collaborating intensively with the other Global Category Managers, Product Leaders, the Commercial Development Manager and the OpCo’s Member of the Marketing/R&D Management Team and reporting to the Group Marketing/R&D Director YOUR PROFILE BSc/MSc degree in Marketing, Business Administration, Food Science & Technology or similar Relevant experience in international B2B marketing, category management in senior management roles, preferably in the international food ingredients industry Capable of understanding the technical aspects of products like functional ingredients such as enzymes, emulsifiers or other raw materials Strong project management skills by leading and participating in cross-functional teams and by building bridges between global and local teams Good understanding about trends, market and customer requirements and able to translate these into plans and actions Comfortable working in an international matrix organisation with different stakeholders, markets and cultures and willingness to travel in Europe; Zeelandia offers the possibility for hybrid working in combination with working in the office in Zierikzee or any other Zeelandia office or plant in Europe Excellent communication and presentation skills in English Personal skills: leadership, well organised, analytically strong, drive for innovation, setting priorities, convincing and taking decisions priorities, convincing and taking decisions CONTACT If you are interested in this position, please contact Jakob Jan Verbraak from our IFR-A partner DUPP, telephone: +31 317-468686 / +31 6-51820349 or apply through their website www.dupp.nl or e-mail your written application to info@dupp.nl.
Team duties include online advocacy, community-outreach efforts, promotions, issues monitoring, channel and campaign measurement etc. Manage presence in social networking sites including Facebook, Instagram, TikTok, YouTube, LinkedIn and other similar community sites, posting on relevant blogs, and seeding content into social applications as needed.
Team duties include online advocacy, community-outreach efforts, promotions, issues monitoring, channel and campaign measurement etc. Manage presence in social networking sites including Facebook, Instagram, TikTok, YouTube, LinkedIn and other similar community sites, posting on relevant blogs, and seeding content into social applications as needed.
Prince 2) An experienced professional contributor with responsibility for an advanced area of work in the professional field Knowledge and/ or experience in application of the subject matter expertise as described in the relevant Competencies Development sheets Inquisitive and analytical mind and excellent understanding of the role and potential for IT in a business context Proven ability to manage non-direct reports to achieve results and work in a multi-cultural multi-functional environment where consensus is critical for success Customer and end-user focused and excellent oral and written communications skills Analytical skills, conceptual thinking, customer focus, seeking information skills, forming relationships, planning and organization skills and teamwork WHAT IS THE PLUS POINT(S) Software AG (Apama, Terracotta) – min 2 years experienceJava.
GLOBAL MANAGER DIGITAL AND AI TRANSFORMATION OPERATIONS (M/F/D) Location Lippstadt, Deutschland FORVIA HELLA is a listed international automotive supplier.
Brand Manager Digital (m/f/x) Location: Munich Contract: Full-time / Permanent Reporting to: Head of Marketing The Opportunity As a Brand Manager Digital, you will play a pivotal role in shaping the success of our flu and travel vaccine portfolio.
As Process Chemist, you will act as the operational eye of the chemical process, ensuring chemical stability, safety, and product quality throughout solid propellant manufacturing. You will report to the Chemical Manager and work closely with Process Engineering, Production, and Quality teams. Your key responsibilities include: Process monitoring & control - Perform in-process chemical monitoring during mixing, vacuuming, and polymerization stages - Verify critical parameters such as viscosity, temperature, vacuum level, reaction stability, and material homogeneity - Support process adjustments in coordination with Senior Chemical Engineers and Process Engineers - Ensure strict adherence to recipe-specific instructions, SOPs, and defined operational limits Sampling & analytical testing - Collect samples at defined control points throughout the production process - Conduct laboratory analyses, including moisture analysis, viscosity and density measurements, reaction stability assessments, and visual inspections - Ensure correct sample identification, labeling, and full batch traceability Documentation & data integrity - Record all measurements, test results, and observations in laboratory logs and LIMS/ERP systems - Ensure full traceability of batches, deviations, and corrective actions - Support preparation and review of batch records and process documentation Deviation handling & escalation - Immediately report deviations, abnormalities, or safety concerns - Participate in preliminary root-cause analyses (RCA) and propose preventive measures Collaboration & HSE - Work closely with Process Engineers, Shift Managers, and Quality Control to ensure smooth production flow - Support training of operators on chemical handling and process compliance - Ensure full compliance with HSE, MSDS, and PPE requirements in lab and production environments We are looking for a hands-on, detail-oriented chemist who thrives in a structured, safety-critical production environment and takes pride in precision, documentation, and chemical control.
Use media monitoring and competitor intelligence to identify trends, risks and opportunities, and guide external positioning. Manage proactive and reactive crisis communications issues and serve as contact person during international matters. Lead DACH cluster communications and act as the primary communication partner for regional leadership, ensuring cohesive stakeholder engagement in collaboration with Marburg and Bern manufacturing communication teams.Advise the Tenders & Partnerships and Planning team by shaping public narratives and supporting tender and tolling processes.
To learn more please visit http://www.convatecgroup.com The Global Health Economics & Outcome Research Manager (HEOR) will be part of our Market Access and Reimbursement Centre of Excellence (COE) and report into the Director, Global Health Economics and Outcomes Research.
We’re currently looking for a skilled & passionate Senior Quality Assurance Manager (m/w/d) to join our QA Team. What you will do Perform high-quality manual testing across multiple client e-commerce projects (Desktop, Mobile Web and Tablet), covering the complete customer journey from discovery to checkout Collaborate closely with frontend developers and project teams to understand client requirements and develop tailored testing strategies for each implementation Oversee quality across diverse client implementations while ensuring consistent excellence and optimal user experiences Take ownership of bug reports and tickets from clients, internal stakeholders, and end-users, prioritizing them based on business impact and project timelines Contribute to the development and evolution of SCAYLE Agency’s testing framework and automated testing strategy across client projects Act as a quality advocate within cross-functional agency teams, promoting best practices and driving continuous improvement across multiple client engagements Coordinate testing efforts across parallel client projects to ensure successful delivery of high-quality features within agency timelines Support holistic testing approaches across the full technology stack, understanding how frontend integrations connect with SCAYLE’s backend systems and third-party services Adapt testing strategies to accommodate varying client requirements, brand guidelines, and technical specifications Who you are You have minimum of 5 years of experience in quality assurance, testing, and debugging of frontend applications, preferably in agency or client-facing environments Proficient in manual testing techniques, including exploratory and destructive testing, as well as automated testing methodologies Familiarity with project management and ticketing tools such as Jira and Confluence for effective collaboration across agency teams and client stakeholders Strong knowledge and experience with testing tools, particularly TestRail, for efficient test management and comprehensive reporting Ability to quickly understand complex, custom-built e-commerce implementations and adapt testing approaches to different client architectures Web technologies: Solid understanding of HTML, CSS, JavaScript, browser developer tools, and REST APIs Experience working with agile methodologies in fast-paced agency environments with multiple concurrent projects Passion for delivering innovative, client-specific features quickly while maintaining the high reliability standards expected by premium brands Detail-oriented approach with strong focus on test case design, business value, brand consistency, and exceptional user experience Excellent communication skills for working directly with high-profile clients and articulating technical issues clearly Nice to have Experience with CI/CD pipelines (e.g., GitLab CI) and integrating automated tests into deployment workflows Knowledge of web performance testing (e.g., Lighthouse, Web Vitals) and optimization for enterprise e-commerce Familiarity with web accessibility (a11y) standards and testing, particularly for compliance-focused clients Previous experience in an agency environment or working on multiple concurrent client projects Understanding of SCAYLE’s modular architecture, Storefront SDKs, and Feature Packages Experience testing headless commerce implementations and API integrations Knowledge of international e-commerce requirements (multi-language, multi-currency, regional regulations) Benefits Hybrid working Fresh fruit every day Sports courses Free access to code.talks Exclusive employee discounts Free drinks Language courses Company parties Help in the relocation process Mobility subsidy State-of-the-art technology Central Location Flexible Working Hours Company pension Professional training Dog-friendly office AY Academy Feedback Culture Job Bikes YOU ARE THE CORE OF SCAYLE.
Prince 2) An experienced professional contributor with responsibility for an advanced area of work in the professional field Knowledge and/ or experience in application of the subject matter expertise as described in the relevant Competencies Development sheets Inquisitive and analytical mind and excellent understanding of the role and potential for IT in a business context Proven ability to manage non-direct reports to achieve results and work in a multi-cultural multi-functional environment where consensus is critical for success Customer and end-user focused and excellent oral and written communications skills Analytical skills, conceptual thinking, customer focus, seeking information skills, forming relationships, planning and organization skills and teamwork WHAT IS THE PLUS POINT(S) Strong knowledge in current EDI industry standards (EDI, ANSI, RosettaNet, etc).Familiar with EDI implementation best practices and guidelines.Sound knowledge of Business Process and back-end applications ( DGF, Express, Supply Chain and Global Mail)Competent in EDI Technologies / tools.
Reporting to the Regional FCL Trade Management Manager, Oceania Trade, this role is responsible for:- OVERALL ROLE PURPOSE Assist in:- (Trade) Rate & surcharge negotiation with carriers for port-port rates and nominated accounts (Trade) Responding to tenders to clinch contracts from local, regional & global customers (Trade) Developing and maintaining relations with ocean freight carriers (Trade) Providing country guidance and support (GSC) Ensuring carrier contracts are updated correctly and timely into ocean freight buying system (GSC) Representing Asia Pacific countries in global meetings, consolidate feedback and suggestion to global team (GSC) Collaborating with GSC team to uphold the effect and efficiency of the performance in various tasks ACCOUNTABILITIES External - Customers - New and Existing Responsible for responding to tenders and RFQs to clinch contracts from regional and global customers Internal - Customers Trade Related Responsibilities Support and assist Regional FCL Trade Management Manager Oceania relater issues, e.g.
As Process Chemist, you will act as the operational eye of the chemical process, ensuring chemical stability, safety, and product quality throughout solid propellant manufacturing. You will report to the Chemical Manager and work closely with Process Engineering, Production, and Quality teams. Your key responsibilities include: Process monitoring & control - Perform in-process chemical monitoring during mixing, vacuuming, and polymerization stages - Verify critical parameters such as viscosity, temperature, vacuum level, reaction stability, and material homogeneity - Support process adjustments in coordination with Senior Chemical Engineers and Process Engineers - Ensure strict adherence to recipe-specific instructions, SOPs, and defined operational limits Sampling & analytical testing - Collect samples at defined control points throughout the production process - Conduct laboratory analyses, including moisture analysis, viscosity and density measurements, reaction stability assessments, and visual inspections - Ensure correct sample identification, labeling, and full batch traceability Documentation & data integrity - Record all measurements, test results, and observations in laboratory logs and LIMS/ERP systems - Ensure full traceability of batches, deviations, and corrective actions - Support preparation and review of batch records and process documentation Deviation handling & escalation - Immediately report deviations, abnormalities, or safety concerns - Participate in preliminary root-cause analyses (RCA) and propose preventive measures Collaboration & HSE - Work closely with Process Engineers, Shift Managers, and Quality Control to ensure smooth production flow - Support training of operators on chemical handling and process compliance - Ensure full compliance with HSE, MSDS, and PPE requirements in lab and production environments We are looking for a hands-on, detail-oriented chemist who thrives in a structured, safety-critical production environment and takes pride in precision, documentation, and chemical control.
If you would like to contribute to this diverse and ambitious team, we look forward to receiving your application! What makes your day with us special: Develop and Manage Regional Distributor Partnerships Build, maintain and strengthen long-term relationships with regional distributors across Western Europe.
If you would like to contribute to this diverse and ambitious team, we look forward to receiving your application! What makes your day with us special: Develop and Manage Regional Distributor Partnerships Build, maintain and strengthen long-term relationships with regional distributors across Asia Pacific.
If you would like to contribute to this diverse and ambitious team, we look forward to receiving your application! What makes your day with us special: Develop and Manage Regional Distributor Partnerships Build, maintain and strengthen long-term relationships with regional distributors across Middle East Africa.
Supplier Acquisition Manager (gn) Vollzeit/Teilzeit (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Key Account Manager (Truck) (gn) Vollzeit/Teilzeit (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
You will join a multicultural, highly skilled team where Purpose, Courage, Mastery and Trust shape how we work together. As Chief Chemical Engineer / Manager, you will be the scientific authority for solid propellant production and a key leader in our production organization. You will have two direct reports (chemists/technologists) and report to the Chief Production Officer (CPO) based in Vojens, Denmark.
With a modern BPM solution, we are improving our digital customer experience that gives access to our broad service portfolio. Brief description of the post: As a Project Manager for Digital Business Process Design you will support the successful delivery of higher complexity process redesign projects along a program of improvement, optimization and redesign.
You will interact with people from all over the world and get the chance to experience the unique international spirit of DHL. We offer benefits and programs to help you manage your time at and away from work to achieve a healthy work/life balance. DHL offers highly competitive compensation, incentive, and bonusplans.
You will join a multicultural, highly skilled team where Purpose, Courage, Mastery and Trust shape how we work together. As Chief Chemical Engineer / Manager, you will be the scientific authority for solid propellant production and a key leader in our production organization. You will have two direct reports (chemists/technologists) and report to the Chief Production Officer (CPO) based in Vojens, Denmark.
Manager Business Development & Innovation Toll (gn) fulltime/parttime (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Project Manager PMO (gn) Full-time/Part-time (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
As part of our team, you will take on the following responsibilities: You take primary responsibility for monitoring our network components as well as for preliminary analyses and the independent handling of change and incident tickets.You introduce new systems and solutions in the network environment and work closely with our Senior Infrastructure Architect.You design, plan, and implement modern Zero Trust–based network infrastructure technologies.You develop and document technical designs for new hardware and software solutions.You evaluate new and alternative technologies and provide well‑founded recommendations to support our corporate objectives.You create admin guides and ensure a structured handover of new or modified solutions to the operations teams.You advise internal IT teams, actively manage knowledge, continuously develop existing services, and coordinate external partners and service providers.You support the onboarding of new colleagues, including apprentices, students, and interns, and enjoy sharing your knowledge.
Customer Service Manager (gn) - Location: Milano (Italy) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Supplier Country Manager (gn) fulltime/parttime (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Manager Business Coordination Toll (gn) fulltime/parttime (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
As Senior NDT Engineer (Tomography), you will act as an independent quality authority for non-destructive inspection of solid propellant grains and motor assemblies containing energetic materials. You will report to the Quality Control Manager and operate as a senior specialist working closely with production, while maintaining functional independence from Production and Process Engineering.
Postgraduate qualification preferred.12+ years of relevant commercial experience in international biopharmaceuticals, including extensive strategic and operational marketingPossesses strong commercial acumen, and the ability to manage multiple priorities, processes, timelines, and expectations across diverse stakeholder groupsExperience in leading strategic processes for portfolio and brand development, including investment and resource allocationExperience leading global marketing initiatives and managing diverse, multicultural matrix teamsExperience in P&L management & ideally as a General Manager requested to realise the value of expected portfolio and brand growthDemonstrated ability to lead, influence and inspire cross-functional matrix teams, driving collaboration, innovation and results at a global, region and local levelProficiency in CRM systems and tools, with a focus on leveraging data-driven insights to drive customer engagement and retentionStrong strategic and analytical capabilities, with the ability to translate market insights into actionable marketing strategies and tacticsExcellent project management skills, with a track record of successfully managing complex, multi-stakeholder projects from inception to implementationAn excellent command of the English language (spoken and written) is required About CSL Vifor CSL Vifor is a global partner of choice for pharmaceuticals and innovative, leading therapies in iron deficiency and nephrology.
As Senior NDT Engineer (Tomography), you will act as an independent quality authority for non-destructive inspection of solid propellant grains and motor assemblies containing energetic materials. You will report to the Quality Control Manager and operate as a senior specialist working closely with production, while maintaining functional independence from Production and Process Engineering.
As part of our team, you will take on the following responsibilities: Acting as the analytical interface to the Channel Manager Field Sales, you deliver data‑driven analyses, performance reports, and decision-ready insights with a clear goal: enabling our European field‑sales teams to operate better, measurably, and transparently based on reliable dataAs part of performance analysis, you assess key field‑sales KPIs such as visits, interaction frequency, segment coverage, pipeline health, and win rates, translating insights into concrete recommendations for the Channel ManagerYou continuously monitor pipeline quality, forecast accuracy, and activity levels across all countries, identifying deviations early before they become issuesYou prepare the analytical foundation for regular performance reviews with the country teams and provide the data behind specific actions and improvement measuresYou maintain and further develop our Power BI dashboards for pipeline tracking, activity monitoring, and potential analyses, including ensuring data quality from Dynamics 365 and local systemsAs an analytical sparring partner, you support the Channel Manager and Country Sales Managers with segment, capacity, and potential analyses What makes you stand out At least 4 years of experience in an analytical role with a strong sales focus, such as Sales Operations, Sales Controlling, or Commercial Excellence, ideally in a B2B environmentAdvanced Power BI skills (DAX, data modeling, Power Query), with not just hands-on experience but a solid understanding of what happens “under the hood”Strong SQL skills and advanced proficiency in ExcelA solid understanding of sales KPIs: what defines a healthy pipeline, why activity / interaction frequency matters, and what forecast accuracy really meansStrong communication skills in both German and English, as both are working languagesIdeally, experience with Dynamics 365 or a comparable CRM, with Snowflake or similar data‑warehouse solutions, within pan‑European organizations, or across the full field‑sales cycle from visit planning through follow‑up We are looking forward to your application and to applicants who enrich our diverse culture!
What makes you stand out You have a degree in computer science, information security, business informatics, or a comparable qualification.You have gained more than 5 years of practical experience in an IT environment (e.g., as IT manager, administrator, project lead, or responsible for implementing IT-related topics).You also have several years of experience in IT-related audits, preferably in an auditing firm, a bank, or a billing company.You possess knowledge of common IT and information security frameworks and/or requirements such as ITIL, Cobit, ISO 27001, BAIT, NIST, or BSI IT baseline protection, as well as SAP audit expertise, Microsoft Active Directory and Azure, Jira, and Apache.You communicate fluently in German and English, both spoken and written.Ideally, you already hold certifications such as CISA, CIA, CISM, or CISSP, or you are willing to obtain them with our support.You are willing to travel to DKV MOBILITY GROUP locations or to our outsourcing partners for on-site audits, demonstrate intercultural competence, and commit to continuous professional development.
IT Service Manager (gn) Full-time/Part-time (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Cloud Solutions Delivery Manager (gn) full-/part-time (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Sales Manager Truck & Bus Germany PLZ 83,84,93,94 (gn) fulltime/parttime Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
As part of our team, you will take on the following responsibilities: Your role is evenly split between business partnering in the sales area with a focus on costs and contributing to the Group Controlling team.You act as an independent business partner for selected business areas and ideally bring national or international mobility.You independently prepare financial data and derive well-founded recommendations for action for the reporting of your business areas.You are responsible for monthly closing activities as well as all forecasts and short-, mid-, and long-term planning for your assigned business area.You create reports, independently conduct analyses, and present the results in clear and compelling presentations, including target vs. actual comparisons and variance analyses.You define requirements for process automation and independently implement process optimizations.As part of your role in the Group Controlling team, you take ownership of and manage central controlling sub-processes such as monthly closing, forecasting, budgeting, and mid- to long-term planning at group level.You actively contribute to the content-related and conceptual support as well as the further development of controlling systems, in particular SAP, planning and consolidation tools, and Power BI reporting.
What you can expect You take on the functional and disciplinary responsibility for all FTEs in the Sales Data Hub within the federated data setup, including Data Engineers, Data Scientists, Data Governance roles and Product Owners Data.You define, design, develop, and operate cloud‑based data products for the Sales, Marketing, and Customer Service business units.You are responsible for the methodological integration of data assets and data products.You manage the Sales Data Hub operationally and further develop it as a specialized unit for data‑driven solutions in Sales, Marketing, and Customer Service.You are responsible for the further development and ongoing maintenance of all sales‑related models based on feedback and requirements from the sales organization.You lead projects related to planning, expanding, and organizing new and existing products in collaboration with the relevant business units and external partners.You assume technical responsibility for data products developed by or for the Sales, Marketing, and Customer Service areas within the Data Intelligence & Analytics team.You drive the continuous expansion, professionalization, and organizational development of the Sales Data Hub within the existing governance and organizational framework.
As part of our team, you will take on the following responsibilities: You develop and maintain cloud‑based data pipelines and data products specifically for the Finance domain, built on our Snowflake database.You integrate financial and transactional data from various sources into our central Data Platform, optimize ETL processes, and ensure high data quality.You design and build new DataFlows and DataSets for Finance use cases and create as well as manage the corresponding Power BI reports.You collaborate closely with Finance Product Owners, Data Scientists, and Business Units to deliver meaningful analytical data products.You take ownership of data governance for all Finance data products and actively drive their further development.You support the modernization of our Finance data architecture and contribute to the migration towards cloud‑ and big‑data‑based technologies.
Data Governance Manager (gn) fulltime/parttime (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Advocate use of project management methodology and deploy with business owner to manage and control process optimization Take ownership of optimization projects, aligning target result with team and actively managing to stay on track Define project phases and key activities within – align plan with all stakeholdersActively manage optimization projects to ensure they stay on-track, implementing mitigating and corrective action where necessaryTake responsibility for all stakeholder engagements within remit of team and manage follow up actions to completion Manage team members to validate the correct deployment of process improvement methodologies, supporting effective process design, engendering efficiency and quality of outcomeTrain and empower junior team members to host and manage process design workshops Prepare consolidated team status reporting and presentation in team and stakeholder meetingsChair/manage daily standups for project teamIndependently optimize/redesign processes with high complexity / oversee a number of less complex processes in parallel Validate the process documentation collected, identifying critical data gaps and missing information.
As part of our team, you will take on the following responsibilities:You manage the pan-European performance steering of the Inside Sales channel. You continuously optimize a central performance management system in Power BI and Genesys for all Inside Sales activities to ensure full transparency across all countries.You define and monitor all relevant KPIs (lead handling, contact rates, pipeline conversion, activity levels) within MSD and Genesys.You take end-to-end responsibility for monitoring and optimizing the sales pipeline from lead to customer.You develop and refine lead scoring models, qualification criteria, and routing rules to ensure optimal processing across all Inside Sales teams.You are responsible for all lead, call, and email routing within European sales organizations, ensuring maximum efficiency, customer reachability, and balanced workload distribution.You analyze Inside Sales data to identify trends, inefficiencies, and opportunities.You work closely with Sales Excellence, Marketing, IT (Genesys & Dynamics), and local sales teams to ensure seamless, data-driven sales processes.You participate in the planning, execution, and performance review of pan-European Inside Sales campaigns and initiatives.You ensure system readiness for campaigns (Genesys routing, Dynamics workflows) and establish clear standards for performance measurement.
As part of our team, you will take on the following responsibilities: You implement, administer, and monitor IT systems and services within hybrid infrastructures (on‑premises, multi‑cloud, and hybrid cloud environments), including IaaS, PaaS, and SaaS services as well as their integration and Infrastructure as Code, for example using Terraform, with a strong focus on cyber recovery.You analyze and resolve incidents in 2nd- and 3rd-level support, placing particular emphasis on cyber recovery scenarios.You continuously develop existing systems and services to improve performance, reduce costs, and minimize risks, including through the use of automation and AI.You ensure smooth system operations as well as correct and efficient licensing within the scope of lifecycle management.You manage and control external partners and service providers in close coordination with your manager and support market analyses for the selection and evaluation of hardware, software, and IT services.You contribute to the development of concepts and implement these concepts in solutions related to cyber recovery and business continuity.You support the planning, coordination, and execution of IT projects and business sub-projects during the implementation, testing, and rollout phases.You participate in advising business departments on projects and changes to IT services, systems, and applications, particularly with a focus on cyber recovery and continuity management.You create and maintain the necessary documentation for operations and support, especially for cyber recovery processes.You support the continuous analysis of process improvements as well as efficient interface and automation solutions, and evaluate and implement them.
Windows Server, Hyper-V, File Services).You have in-depth experience in the administration and hardening of Windows Server systems.You are confident in using Windows PowerShell and apply automation purposefully in operations.You have basic knowledge of regulatory security requirements, such as ISO standards, BSI, or compliance regulations.You have experience in the analysis and resolution of security-related incidents.You work confidently with external service providers and manage them effectively.You are characterized by an analytical, structured, and independent working style.Your strong communication skills and ability to work in a team set you apart.Your very good German and English skills, both written and spoken, complete your profile.
What makes you stand out You have relevant professional experience operating complex, heterogeneous server infrastructures as well as application servers based on Microsoft Windows Server.You have very good knowledge of Microsoft server technologies such as Windows Server, Hyper‑V, Active Directory, Entra ID, Group Policies, and File Services.You are confident in using Windows PowerShell and apply it routinely for administration and automation.You have basic hands-on experience in operating hybrid infrastructures consisting of on‑premises, multi-cloud, and hybrid cloud environments, as well as services such as IaaS, PaaS, and SaaS, including their integration.You bring experience in working with external service providers and partners and are able to manage them in a structured manner.In addition, you work analytically, in a structured and independent way, and maintain an overview even in complex situations.You impress with strong communication skills, the ability to work well in a team, and a high level of responsibility.Fluent German and English skills, both written and spoken, complete your profile.